Intake/Afterhours/Homefinders Regional Programs Area Administrator (WMS2) - Spokane Valley

State of Washington; Spokane Valley (WA); Hybrid; USD 99,000 - 124,000; Full time

Job summary

State of Washington's DCYF seeks an Intake/Afterhours/Homefinders Regional Programs Area Administrator (WMS2) in Spokane Valley. The role provides leadership for 11 field offices, supervising intake, afterhours, and Home Finders units, and ensuring staff follow policy and practice guidelines.

The position emphasizes staff development, QA processes, and alignment with DCYF vision, mission, and goals, while managing budgets and program responsibilities with regional support.

Qualifications

• Master’s degree in social services or related field and 4 years of paid social service experience across public child welfare domains.
• Bachelor’s degree in social services or related field and 5 years of paid social service experience across public child welfare domains.
• One year of experience as a Social Service Specialist 5.
• Nine years of paid social service experience with required coursework in Social Services.

Responsibilities

• Develop and implement work expectations for Region 1 Intake, Afterhours, and Homefinders units.
• Supervise professional social services and program manager staff.
• Ensure appropriate staffing for Region 1 units.
• Provide up-to-date job training and information to staff.
• Respond to staff and supervisor requests for reasonable accommodations.
• Set goals, develop standards, and evaluate programs and staff.
• Monitor progress toward state and federal child welfare outcomes.
• Manage units, budget, and program responsibilities within FTE allocation.
• Train, guide, and mentor staff.
• Represent DCYF with tribes and community groups; give public presentations on programs and issues.
• Build connections with DCYF offices within Region 1.

Skills

Leadership

Supervision

Budgeting

Risk assessment

Staff development

Education

Master’s degree in social services

Bachelor’s degree in social services

Tools

Child Welfare IT systems

Job description

Our vision is to ensure that “All Washington's children and youth grow up safe and healthy, thriving physically, emotionally, and educationally, nurtured by family and community".

Job Title:

Intake/Afterhours/Homefinders Regional Programs Area Administrator (WMS2)

Location:

Spokane Valley, WA (Hybrid - Work will include a mixture of in-person, telework, and field work.)

Closes:

9/30/26

Salary:

$99,418 - $124,272 Annually

We are looking for a Regional Programs Area Administrator (WMS2) to provide leadership and management to our Region 1 Intake, Afterhours, and Homefinders units. If you have proven leadership skills and want to make a difference in the lives of children and families.

The Opportunity:

This position within the DCYF Child Welfare Division will primarily support program functions for 11 field offices. This position reports to the Region 1 Deputy Regional Administrator and provides primary and secondary supervision to the Intake, Afterhours workers, and Home Finders Units. This position's duties include ensuring that staff and supervisors conduct themselves in a professional and courteous manner and apply DCYF policy and practice guidelines consistently. This position must ensure the ongoing development of professional social service staff, supervisors, and program managers and develop and implement ongoing quality assurance processes for identifying performance shortfalls and for maintaining consistency with DCYF vision, mission, goals, and action plans.

Some of what you'll do:

• Development and implementation of work expectations.
• Supervise professional social services and program manager staff
• Ensure appropriate staffing for Region 1 intake, Afterhours, and Homefinders Units.
• Ensure that all staff receive up-to-date job training and information.
• Anticipate and respond to all staff and supervisor requests for reasonable accommodation.
• Establish goals and objectives, develop performance standards, expectations, procedures, and protocols, resolve problems, and evaluate programs, supervisors, and staff.
• Monitor progress in meeting state and federal child welfare outcomes.
• Manage units, budget, and program responsibilities within FTE allocation.
• Train, Guide, and Mentor staff.
• Represent DCYF with local tribes, community groups, or organizations; deliver public presentations regarding DCYF programs, policies, and issues.
• Develop and preserve connections and communication with DCYF offices within Region 1.

Required Qualifications:

A Master's degree in social services, human services, behavioral sciences, or Master’s degree which includes 30 semester or 45 quarter credits in a Social Services discipline AND Four (4) years of paid social service experience* in planning, administering, developing, or delivery of public child welfare, social, health, or chemical dependency treatment programs.

OR

A Bachelor’s degree in social services, human services, behavioral sciences, or Bachelor’s degree which includes 30 semester or 45 quarter credits in a Social Services discipline AND Five (5) years of paid social service experience* in planning, administering, developing, or delivery of public child welfare, social, health, or chemical dependency treatment programs.

OR

One (1) year of experience as a Social Service Specialist 5.

OR

Nine (9) years of paid social service experience* AND 30 semester or 45 quarter credits in a Social Services discipline.

AND

• The ability to take action to learn and grow.
• The ability to take action to meet the needs of others.

*Paid social service experience must include at least one (1) year assessing risk and safety to children and providing direct family-centered practice services AND one (1) year of experience must include the supervision of professional staff in social service delivery.

In addition to those required qualifications, our ideal applicant will also have some or all of the following:

• Advanced supervisory and managerial skills.
• Advanced knowledge of the Federal Indian Child Welfare Act and the WA state Indian Child Welfare Act.
• Working understanding of state and federal law and agency policies and regulations concerning public child protective services, Indian Child Welfare services, risk assessment, safety planning, and permanency and well-being services as delivered in a public child welfare setting.
• Budget analysis, allotments, and fiscal accountability applications.
• Assessing and understanding complex casework options.
• Use of business applications and Child Welfare information computer systems.

Supplemental Information:

The Department of Children, Youth, and Families (DCYF) is committed to Washington’s children and youth growing up safe, healthy, and thriving. We invite all candidates to join us in our goal to create a diverse and equitable workplace that reflects the communities we serve. If you are excited about this role but you believe that your education and/or experience might not align perfectly with every qualification in the job posting, we encourage you to apply anyway.

The Department of Children, Youth, and Families (DCYF) is an equal opportunity employer and does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained service animal by a person with a disability.

Prior to a new hire, a background check including criminal history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.

This recruitment may be used to fill multiple vacancies.

This position requires a minimum of at least two years of driving experience and a valid driver’s license.

The incumbent must successfully complete formal training courses as required by law, policy, and regional requirements within one year of their appointment.

Degrees must be obtained from an accredited college or university whose accreditation is recognized by the U.S. Department of Education and the Council for Higher Education Accreditation (CHEA), or a foreign equivalent verified by a NACES-approved organization at naces.org. Foreign Equivalency certification must be attached to the application for degrees obtained outside the U.S.

DCYF participates in the federal E-Verify program. The selected candidate must provide proof of identity and authorization to work in the United States, consistent with E-Verify requirements, on their first day of employment.

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