Intake/Afterhours/Homefinders Regional Programs Area Administrator (WMS2) - Spokane Valley

Washington State Health Care Authority; Spokane Valley (WA); Hybrid; USD 99,000 - 124,000; Full time

Job summary

Washington State Department of Children, Youth, and Families (DCYF) invites applications for the Intake/Afterhours/Homefinders Regional Programs Area Administrator (WMS2) in Spokane Valley. This hybrid role supervises the Intake, Afterhours, and Homefinders units and reports to the Region 1 Deputy Regional Administrator, guiding staff to deliver professional family-centered services.

The position emphasizes staff development, policy adherence, and ongoing quality assurance to meet state and

Qualifications

• Master's or Bachelor's degree in social services or related field with required credits and years of paid social service experience.
• One year of experience as a Social Service Specialist 5 or equivalent.
• Experience supervising professional staff in social service delivery and managing programs.

Responsibilities

• Develop and implement work expectations for the region.
• Supervise Intake, Afterhours, and Homefinders staff and managers.
• Ensure staffing adequacy for Region 1 units.
• Provide up-to-date training and information to staff.
• Establish goals, standards, procedures, and protocols; evaluate programs and staff.
• Monitor progress toward child welfare outcomes and manage budgets.

Skills

Staff supervision

Budget analysis

Policy compliance

Communication

Education

Master's degree in social services

Bachelor's degree in social services

Tools

CWIS

Business applications

Job description

Vision

Our vision is to ensure that “All Washington's children and youth grow up safe and healthy, thriving physically, emotionally, and educationally, nurtured by family and community”.

Job Title

Intake/Afterhours/Homefinders Regional Programs Area Administrator (WMS2)

Location

Spokane Valley, WA (Hybrid - Work will include a mixture of in-person, telework, and field work.)

Closes

9/30/26

Salary

$99,418 - $124,272 Annually

The Opportunity

This position within the DCYF Child Welfare Division will primarily support program functions for 11 field offices. This position reports to the Region 1 Deputy Regional Administrator and provides primary and secondary supervision to the Intake, Afterhours workers, and Home Finders Units. This position's duties include ensuring that staff and supervisors conduct themselves in a professional and courteous manner and apply DCYF policy and practice guidelines consistently. This position must ensure the ongoing development of professional social service staff, supervisors, and program managers and develop and implement ongoing quality assurance processes for identifying performance shortfalls and for maintaining consistency with DCYF vision, mission, goals, and action plans.

Some of what you'll do

• Development and implementation of work expectations.
• Supervise professional social services and program manager staff
• Ensure appropriate staffing for Region 1 intake, Afterhours, and Homefinders Units.
• Ensure that all staff receive up-to-date job training and information.
• Anticipate and respond to all staff and supervisor requests for reasonable accommodation.
• Establish goals and objectives, develop performance standards, expectations, procedures, and protocols, resolve problems, and evaluate programs, supervisors, and staff.
• Monitor progress in meeting state and federal child welfare outcomes.
• Manage units, budget, and program responsibilities within FTE allocation.
• Train, Guide, and Mentor staff.
• Represent DCYF with local tribes, community groups, or organizations; deliver public presentations regarding DCYF programs, policies, and issues.
• Develop and preserve connections and communication with DCYF offices within Region 1.

Required Qualifications

A Master's degree in social services, human services, behavioral sciences, or Master's degree which includes 30 semester or 45 quarter credits in a Social Services discipline AND Four (4) years of paid social service experience* in planning, administering, developing, or delivery of public child welfare, social, health, or chemical dependency treatment programs.

OR

A Bachelor's degree in social services, human services, behavioral sciences, or Bachelor's degree which includes 30 semester or 45 quarter credits in a Social Services discipline AND Five (5) years of paid social service experience* in planning, administering, developing, or delivery of public child welfare, social, health, or chemical dependency treatment programs.

OR

One (1) year of experience as a Social Service Specialist 5.

OR

Nine (9) years of paid social service experience* AND 30 semester or 45 quarter credits in a Social Services discipline.

AND

• The ability to take action to learn and grow.
• The ability to take action to meet the needs of others.

*Paid social service experience must include at least one (1) year assessing risk and safety to children and providing direct family-centered practice services AND one (1) year of experience must include the supervision of professional staff in social service delivery.

In addition to those required qualifications, our ideal applicant will also have some or all of the following:

• Advanced supervisory and managerial skills.
• Advanced knowledge of the Federal Indian Child Welfare Act and the WA state Indian Child Welfare Act.
• Working understanding of state and federal law and agency policies and regulations concerning public child protective services, Indian Child Welfare services, risk assessment, safety planning, and permanency and well-being services as delivered in a public child welfare setting.
• Budget analysis, allotments, and fiscal accountability applications.
• Assessing and understanding complex casework options.
• Use of business applications and Child Welfare information computer systems.

Supplemental Information:

The Department of Children, Youth, and Families (DCYF) is committed to Washington’s children and youth growing up safe, healthy, and thriving. We invite all candidates to join us in our goal to create a diverse and equitable workplace that reflects the communities we serve. If you are excited about this role but you believe that your education and/or experience might not align perfectly with every qualification in the job posting, we encourage you to apply anyway.

The Department of Children, Youth, and Families (DCYF) is an equal opportunity employer and does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained service animal by a person with a disability.

Prior to a new hire, a background check including criminal history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.

This recruitment may be used to fill multiple vacancies.

This position requires a minimum of at least two years of driving experience and a valid driver’s license.

The incumbent must successfully complete formal training courses as required by law, policy, and regional requirements within one year of their appointment.

Degrees must be obtained from an accredited college or university whose accreditation is recognized by the U.S. Department of Education and the Council for Higher Education Accreditation (CHEA), or a foreign equivalent verified by a NACES-approved organization at naces.org. Foreign Equivalency certification must be attached to the application for degrees obtained outside the U.S.

For more information about this position or if you need an accommodation throughout the application/interview process, please contact DCYF recruiter. If you're experiencing technical difficulties creating, accessing or completing your application, call NEOGOV toll-free at [phone] or email [e-mail]. Persons needing accommodation in the application process or this announcement in an alternative format may call the Telecommunications Device for the Deaf (TDD) at 360-664-1960.

Applicants who meet the minimum qualifications and wish to claim Veteran's Preference MUST attach a copy of their DD214, NGB Form 22 or Predischarge Certification (issued not more than 120 days prior to End of Term of Service (ETS) by date of submission). If claiming preference based on Predischarge Certification, individual will be required to provide their official discharge documentation, such as a DD form 214, NGB form 22, or equivalent, within 30 days after the date of discharge. Please blackout (redact) the social security number before attaching any documents. For additional information on Veteran's Preference and guidance on how to determine if you are eligible, click here.

DCYF participates in the federal E-Verify program. The selected candidate must provide proof of identity and authorization to work in the United States, consistent with E-Verify requirements, on their first day of employment.