Intake & Admissions Navigator

Summit BHC Monroe, LLC; United States; On-site; USD 38,000 - 52,000; Full time

Job summary

Summit BHC Monroe, LLC seeks an Intake Coordinator at Twin Lakes Recovery Center in Monroe, GA. The role focuses on front-desk intake, phone triage, insurance verification, and coordinating admissions with referrals and internal teams.

Requires a high school diploma; a Bachelor's in related field preferred and 1+ year healthcare admissions experience. CPR/de-escalation training provided upon hire, and the facility emphasizes comprehensive benefits.

Qualifications

• High School Diploma or equivalent required.
• Bachelor’s Degree in social work, psychology, counseling, or related field preferred.
• 1+ year healthcare admissions experience preferred.

Responsibilities

• Conduct pre-admission assessments and intake processes.
• Interview clients and families to determine intake eligibility.
• Review admissions against policies and procedures.
• Coordinate with referral sources for client support and business development.
• Verify insurance benefits and coordinate with insurance companies.
• Document activities, appointments, and admissions in the CRM.
• Maintain waiting lists and schedule admissions.

Skills

Interpersonal skills

Interviewing

Assessment skills

Telephone etiquette

Scheduling/coordination

Education

Bachelor's degree (social work / psychology / counseling)

Job description

Summit BHC Monroe, LLC seeks an Intake Coordinator at Twin Lakes Recovery Center in Monroe, GA. The role focuses on front-desk intake, phone triage, insurance verification, and coordinating admissions with referrals and internal teams.

Requires a high school diploma; a Bachelor's in related field preferred and 1+ year healthcare admissions experience. CPR/de-escalation training provided upon hire, and the facility emphasizes comprehensive benefits.