Intake & Administrative Support Specialist (CPS)

Akicita Federal, LLC; Red Lake Falls (MN); On-site; USD 63,000 - 77,000; Full time

Job summary

Akicita Federal is hiring an Administrative Support / Intake Worker to receive and process reports of suspected child abuse and neglect for the BIA Red Lake Agency in Red Lake, Minnesota. This on-site role supports Indian children and families by collecting information, coordinating with law enforcement, and preparing intake materials.

You will use the BIA intake form, maintain case files, and work with the Social Services Program Manager to determine screening decisions.

Qualifications

• Associate degree in a related field.
• At least 1 year of experience in a human services program, CPS intake, a crisis line, or comparable experience taking sensitive reports.
• Valid driver's license.
• U.S. citizenship.

Responsibilities

• Receive reports of suspected child abuse or neglect from all sources.
• Use the BIA CPS Intake Form to collect location, condition, alleged harm, household members, and safety concerns.
• Record reporter information in FASS-CMS Cloud, complete every required field, and cross-reference earlier referrals.
• Check prior CPS history in FASS-CMS Cloud and flag prior reports, open cases, and prior removals.
• Present each intake to the BIA Social Services Program Manager with a recommended screening decision and priority level.
• Prepare written cross-reports to law enforcement within 36 hours for every report of suspected child abuse or neglect.
• Set up and maintain case files in the standard six-section format and audit files for missing documents.
• Enter and update data in FASS-CMS Cloud, run data quality checks, and send weekly deadline alerts to Response Workers, Child Welfare Case Workers, and the Contracting Team Lead.

Skills

Case management system

Confidential records handling

Education

Associate degree

Job description

Akicita Federal is hiring an Administrative Support / Intake Worker to receive and process reports of suspected child abuse and neglect for the BIA Red Lake Agency in Red Lake, Minnesota. This on-site role supports Indian children and families by collecting information, coordinating with law enforcement, and preparing intake materials.

You will use the BIA intake form, maintain case files, and work with the Social Services Program Manager to determine screening decisions.