Intake Administrative Specialist - Allocator

Integreon Intermediate LLC; United States; Remote; USD 10,000 - 60,000; Full time

Job summary

Une entreprise leader dans les solutions juridiques et commerciales recherche un candidat pour gérer l'allocation des ressources et préparer des rapports. Vous travaillerez dans un environnement dynamique, en communiquant avec des clients et en respectant des normes élevées. Ce rôle exige des compétences organisationnelles, de gestion du temps et une grande attention aux détails, tout en offrant des avantages tels que l'assurance santé et un plan de retraite.

Benefits

Assurance santé

Dentaire

Plan 401k

Congé payé (PTO)

Remise sur les frais de scolarité

Qualifications

• Capacité à travailler dans des environnements à haute pression.
• Compétences en communication exceptionnelles.
• Attention aux détails et capacité à résoudre des problèmes de manière autonome.

Responsibilities

• Gérer l'allocation des ressources et préparer des rapports quotidiennement.
• Maintenir des relations professionnelles avec les clients et les dispatchers syndicaux.
• Gérer des exigences de paie et tenir à jour des journaux de travail.

Skills

Communication écrite et orale

Multi-tâches

Précision et professionnalisme

Education

Diplôme de quatre ans ou certification

1-2 ans d'expérience en informatique

Tools

Microsoft Office Suite

Adobe Acrobat

Oracle

Job description

Role Summary

The purpose of this position is to provide a uniform and equitable allocation of available manpower for assigned work, following Allocation Rules and directives from the Sub-Steering Committee and Area Managers. Responsibilities include resource allocation, report generation, and time tracking. The position requires working up to 40 hours weekly on an assigned shift, with the employee responsible for accurate and timely completion of duties listed below.

Responsibilities and Duties

• Communicating daily with clients and dispatch halls via phone.
• Maintaining professional relationships with Union dispatchers and clients.
• Preparing daily allocation worksheets, office manpower reports, and weekly Coast manpower reports.
• Managing Foreman check-in requests.
• Updating work logs with vessel, berth, company, arrival/departure times, and gang utilization data.
• Applying industry Allocation Rules consistently and enforcing vessel cuts during manpower shortages.
• Preparing and authorizing weekly payrolls for joint dispatchers.
• Maintaining logs and records, including transcribing dispatch hall tapes twice daily.
• Updating Excel spreadsheets regularly.
• Participating in industry meetings as needed.
• Filing and maintaining records systematically.
• Supporting Administrative Specialists with various duties.
• Ensuring ISO standards and security protocols are upheld through documentation and compliance.
• Communicating via email and professional correspondence with high accuracy.
• Generating reports based on client instructions, using client software or other programs, and maintaining updates.
• Monitoring email inboxes for new projects and setting up projects in workflow tools.
• Performing other duties as assigned.

Required Skills/Abilities

• Ability to perform accurately and professionally in high-stress environments.
• Exceptional written and oral communication skills.
• Expertise in Microsoft Office Suite, Adobe Acrobat, and industry-specific software; ability to learn Oracle.
• Ability to operate standard office equipment.
• Multi-tasking skills to oversee multiple projects and meet deadlines.
• Ability to handle confidential information responsibly.
• Effective communication with employees, union representatives, and clients.
• Detail-oriented, organized, self-motivated, and independent problem solver.

Education and Experience

• 1-2 years of computer-related experience.
• Four-year degree or certification in office work, or 4-5 years of relevant office experience.

Benefits

Health, vision, dental, 401k, PTO, and tuition discount.

Company Information

Integreon provides legal and business solutions globally, supporting clients with experienced staff across multiple continents. We offer multilingual, around-the-clock support, onshore, offshore, and onsite services.

If you excel in your field, consider joining our exceptional team. We are One. We are On. Follow us here. Visit us at www.integreon.com.

Pay Range

USD $16.00 - USD $18.00 per hour.