Insurance Verification Representative II

NorthShore University HealthSystem; Warrenville (IL); Hybrid; USD 29,000 - 41,000; Full time

Benefits offered by this job

Incentive pay for select positions

Annual increases based on performance

Career pathways for growth

Medical, Dental, Vision options

Tuition Reimbursement

Free Parking

Wellness Program Savings

Health Savings Account Options

Retirement with Company Match

Paid Time Off and Holidays

Community Involvement Opportunities

Job summary

Endeavor Health is seeking an Insurance Verification Representative II in Warrenville, IL for a full-time hybrid role. This position verifies patient insurance coverage and benefits, contacts insurers for policy details, and documents information in the hospital system to support billing and claims.

The candidate should have a high school diploma (Bachelor's preferred) and 2 years of healthcare insurance verification experience, with strong communication skills for patients and providers.

Qualifications

• High school diploma preferred; Bachelor’s Degree preferred.
• 2 years of experience in healthcare insurance verification.
• Ability to communicate with patients, healthcare providers and insurance companies.

Responsibilities

• Verify insurance coverage and benefits for patients scheduled for services or admissions.
• Contact insurance companies to obtain up-to-date information on policy details and eligibility.
• Accurately document insurance information in the hospital's database.
• Maintain organized and detailed records of verification activities.
• Communicate insurance information to patients, healthcare providers and other hospital staff.
• Collaborate with the authorization department to ensure necessary approvals are obtained.
• Assist in resolving any authorization issues or discrepancies.
• Monitor and follow up on pending insurance verifications.
• Address any issues or delays in obtaining insurance information.
• Ensure that all insurance verification activities comply with relevant regulations and guidelines.
• Stay informed about changes in insurance policies and requirements.
• Work closely with the billing and coding teams to support accurate claims processing.

Education

High school diploma preferred; Bachelor's Degree preferred

Job description

Hourly Pay Range:

$20.69 - $30.00 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Position Highlights:

• Position: Insurance Verification Representative II
• Location: Warrenville, IL
• Full Time
• Onsite Training; Fully remote after training
• Hours: Monday-Friday, [hours and flexible work schedules]

A Brief Overview:

The Insurance Verification Representative II is responsible for the critical task of verifying patient insurance coverage and benefits. This position ensures that accurate and up-to-date insurance information is obtained to support billing and claims processes. The Insurance Verification Representative II must have a strong understanding of insurance processes and be able to communicate effectively with patients, healthcare providers, and insurance companies.

What you will do:

• Verify insurance coverage and benefits for patients scheduled for services or admissions.
• Contact insurance companies to obtain up-to-date information on policy details and eligibility.
• Accurately document insurance information in the hospital's database.
• Maintain organized and detailed records of verification activities.
• Communicate insurance information to patients, healthcare providers, and other hospital staff.
• Collaborate with the authorization department to ensure necessary approvals are obtained from insurance providers.
• Assist in resolving any authorization issues or discrepancies.
• Monitor and follow up on pending insurance verifications.
• Address any issues or delays in obtaining insurance information.
• Ensure that all insurance verification activities comply with relevant regulations and guidelines.
• Stay informed about changes in insurance policies and requirements.
• Work closely with the billing and coding teams to support accurate claims processing.

What you will need:

• Education: High school diploma preferred; Bachelors Degree Preferred
• Experience: 2 Years of experience in healthcare insurance verification.

Benefits (For full time or part time positions):

• Incentive pay for select positions
• Opportunity for annual increases based on performance
• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, Pet and Vision options
• Tuition Reimbursement
• Free Parking
• Wellness Program Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off and Holiday Pay
• Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website (www.endeavorhealth.org) to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best".

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

At Endeavor Health, we are united by a shared commitment to working together to create a culture of connection and belonging-each of us bringing different skills and experiences as we deliver safe, seamless, and personal care. Every person, every time. We are committed to fostering an environment where all team members can be their best, learn, and pursue excellence together.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.