Insurance Verification Specialist - Patient Access

St. Luke's Cataract & Laser Institute; Tarpon Springs (FL); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with employer match

Paid time off

Holiday pay

Career advancement opportunities

Weekday schedule

Job summary

St. Luke's Cataract & Laser Institute in Tarpon Springs, FL is seeking a full-time Insurance Verification Specialist to join our Revenue Cycle team. You will verify patient eligibility, determine coverage, and advise patients on their financial responsibilities before procedures.

A strong customer-service orientation and ability to work in a team are essential. The role requires familiarity with medical insurance concepts, payer guidelines, and basic Microsoft Office skills.

Qualifications

• Solid understanding of medical insurance including deductibles, copays and coinsurance.
• Experience verifying and processing Medicare, Medicaid and major commercial plans.
• Experience with provider referrals and prior authorization requests.
• Knowledge of ICD-10 codes and medical terminology.
• Ability to communicate with insurance companies to provide supporting documentation.
• Strong interpersonal skills; able to multi-task in a team.
• Proficiency with Microsoft Office applications.

Responsibilities

• Verify patient eligibility via payer websites or phone to determine coverage and patient responsibility.
• Add or update patient insurance in the EHR.
• Ensure complete information in patient accounts including authorizations from payer/PCP.
• Must be mobile in an office setting (sitting, standing, walking, bending).
• Perform general duties as required or assigned.

Skills

Insurance verification

Customer service

Communication

Microsoft Office

Teamwork

Flexibility

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

St. Luke's Cataract & Laser Institute in Tarpon Springs, FL is seeking a full-time Insurance Verification Specialist to join our Revenue Cycle team. You will verify patient eligibility, determine coverage, and advise patients on their financial responsibilities before procedures.

A strong customer-service orientation and ability to work in a team are essential. The role requires familiarity with medical insurance concepts, payer guidelines, and basic Microsoft Office skills.