Insurance Verification Specialist – Great Benefits & Growth

Community Health Systems, Inc.; Knoxville (TN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Life insurance

401(k) with company match

Generous PTO

Certification reimbursement

Student loan support

Rewards program

Career development

Team collaboration

Pet/identity/legal insurance

Job summary

Community Health Systems, Inc. seeks an Insurance Verification Representative for Tennova MultiSpecialty Clinic in Alcoa, TN. The role verifies patient insurance coverage, benefits, and eligibility to ensure proper reimbursement and reduce service delays.

Collaboration with physician offices, case management, and financial counseling is essential. You will handle pre-authorizations, document details, and assist with patient financial obligations while maintaining accurate EHR records and

Qualifications

• Experience in verifying insurance benefits and eligibility.
• Ability to interpret payer guidelines and policy details.
• Strong communication with patients and physician offices.

Responsibilities

• Verify insurance benefits and eligibility before services.
• Coordinate pre-authorizations and pre-certifications with offices.
• Document eligibility details and authorization statuses accurately.
• Initiate financial counseling for uninsured or underinsured patients.
• Communicate clearly about coverage, costs, and payment expectations.
• Maintain and update patient records in the EHR.
• Ensure timely entry of pre-registration documents.

Skills

Insurance verification

Pre-authorizations

Patient financial services

HIPAA privacy

Education

CHAA certification preferred

Tools

EHR systems

Payer portals

Job description

Community Health Systems, Inc. seeks an Insurance Verification Representative for Tennova MultiSpecialty Clinic in Alcoa, TN. The role verifies patient insurance coverage, benefits, and eligibility to ensure proper reimbursement and reduce service delays.

Collaboration with physician offices, case management, and financial counseling is essential. You will handle pre-authorizations, document details, and assist with patient financial obligations while maintaining accurate EHR records and