Insurance Verification Specialist

Relicore; North Augusta (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

AO Multispecialty Clinic is seeking an Insurance Verification Specialist to join the Billing Department and support accurate and timely insurance verification essential to clinic operations and patient services.

The role requires interaction with insurance carriers, patients, and referrals, with a focus on confidentiality and HIPAA compliance in a fast-paced healthcare environment.

Qualifications

• High school diploma or equivalent required.
• Familiarity with EMR/EHR systems.
• Ability to maintain patient confidentiality and comply with HIPAA regulations.

Responsibilities

• Contact insurance carriers to confirm eligibility, benefits, and coverage details.
• Communicate insurance benefit information clearly and professionally to patients.
• Obtain, track, and maintain current referrals for in-network and out-of-network insurance plans.
• Update patient insurance information promptly when plans or benefits change.
• Ensure insurance verification data is accurately documented and maintained in patient records.
• Manage multiple internal communication channels to support timely and accurate patient insurance verification.

Skills

EMR/EHR systems

HIPAA compliance

Medical scheduling

Communication

Education

High school diploma

Job description

Description

Position Overview

AO Multispecialty Clinic is a trusted healthcare organization in the CSRA, known for providing compassionate, high-quality patient care. We are committed to supporting our patients, our community, and our team members. If you are detail-oriented, dependable, and thrive in a collaborative healthcare environment, AO Multispecialty Clinic offers an opportunity to make a meaningful impact every day.

Insurance Verification Specialist

is a key member of the Billing Department and plays an essential role in ensuring accurate and timely insurance verification to support clinic operations and patient services.

Key Responsibilities

• Contact insurance carriers to confirm eligibility, benefits, and coverage details
• Communicate insurance benefit information clearly and professionally to patients
• Obtain, track, and maintain current referrals for in-network and out-of-network insurance plans
• Update patient insurance information promptly when plans or benefits change
• Ensure insurance verification data is accurately documented and maintained in patient records
• Manage multiple internal communication channels to support timely and accurate patient insurance verification

Requirements

• Hiring Manager: Michelle Lemon
• Minimum of 6–12 months in current position required.
• Must be in good standing and performing at or above expectations in current role.
• Interview with the hiring manager is required.
• High school diploma or equivalent required; additional coursework in healthcare administration or a related field preferred.
• Previous experience in medical scheduling, referrals, or healthcare administrative support strongly preferred.
• Familiarity with electronic medical records (EMR/EHR) systems required.
• Ability to maintain patient confidentiality and comply with HIPAA regulations.
• Reliable attendance and the ability to work standard clinic hours.