Insurance Verification Specialist

Addison Group; Dallas (TX); On-site; USD 54,443,000 - 68,770,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) plan

Job summary

Addison Group is hiring an Insurance Verification Specialist for our client in Dallas, TX. This role supports the insurance verification and financial clearance process, requiring strong communication with patients and insurers.

The candidate should have 3+ years of hands-on experience and be able to work independently onsite. Daytime weekday schedule with a focus on accuracy, eligibility research, referrals, and authorizations.

Qualifications

• 3+ years hands-on insurance verification in healthcare.
• Strong knowledge of eligibility and benefit verification.
• Experience handling referrals and obtaining authorizations.
• Familiarity with payer websites and online tools.
• Experience with Availity, UnitedHealthcare and Cigna.

Responsibilities

• Review patient insurance to confirm active coverage and benefits before appointments.
• Research eligibility and benefits via payer websites.
• Secure PCP authorizations and ensure referrals are in place.
• Coordinate benefits and identify primary payer when multiple coverages exist.
• Communicate with patients, insurers, and physicians to resolve coverage questions.
• Explain insurance benefits and requirements clearly to patients.
• Make outbound calls to obtain missing information and address authorizations.
• Keep patient insurance records accurate and current.
• Work independently with high attention to detail.

Skills

Insurance verification

Healthcare

Communication

Attention to detail

Tools

Availity

UnitedHealthcare

Cigna

Job description

Job Title: Insurance Verification Specialist

Location: Dallas, TX

Pay: $19-$24/hour

Schedule: Monday-Friday, 8:00 AM-4:30 PM

Alternative Schedule: 7:30 AM-4:00 PM may be available

Position Type: Contract-to-Hire

Work Arrangement: Fully Onsite

Start Date: ASAP

Benefits: This position is eligible for medical, dental, vision, and 401(K)

Addison Group is hiring an Insurance Verification Specialist for our client in Dallas, TX!

Our client is seeking an experienced healthcare professional to join their team and support the insurance verification and financial clearance process. This is a great opportunity for someone with a strong background in insurance eligibility, benefits verification, referrals, and authorizations who can work independently and communicate confidently with patients and insurance providers.

What You'll Do

• Review patient insurance information to confirm active coverage and benefit details before scheduled appointments.
• Contact insurance companies and utilize payer websites to research eligibility, benefits, and coverage requirements.
• Secure necessary PCP authorizations and ensure referrals are in place prior to patient visits.
• Assist with coordination of benefits and identify the appropriate payer when multiple coverages are involved.
• Communicate with patients, insurance representatives, and physician offices to resolve coverage questions.
• Explain insurance benefits and requirements clearly to patients, including older adult populations.
• Make outbound calls to obtain missing information, clarify coverage, and address authorization or referral needs.
• Keep patient insurance records accurate, complete, and current.
• Work efficiently and independently while maintaining a high level of attention to detail.

What We're Looking For

• 3+ years of hands-on insurance verification experience in a healthcare setting.
• Strong knowledge of insurance eligibility and benefit verification processes.
• Experience handling referrals and obtaining insurance authorizations.
• Familiarity with payer websites and online insurance tools.
• Experience working with Availity, UnitedHealthcare, and Cigna is highly preferred.
• Comfortable speaking directly with patients about insurance coverage and financial responsibilities.
• Strong verbal and written communication skills.
• Highly organized with excellent attention to detail.
• Ability to work independently and manage responsibilities with minimal supervision.
• Must be able to work onsite in Dallas.

Preferred Experience

Candidates with experience in orthopedic, spine, specialty, physician practice, or other high-volume medical office environments are encouraged to apply.

Why Consider This Opportunity?

• Contract-to-hire opportunity with potential for long-term employment.
• Competitive pay of $19-$24/hour.
• Consistent weekday schedule with daytime hours.
• Opportunity to utilize and expand your healthcare insurance expertise.
• Work in a patient-focused medical environment.
• Minimal ramp-up period for experienced candidates — this team is looking for someone who can contribute quickly.

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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