Insurance Verification Specialist

Community Support Services; Akron (OH); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health, Dental and Vision insurance

401(k) with 5% employer contribution

Paid holidays and PTO

Job summary

Community Support Services in Akron, OH is seeking an Insurance Verification Specialist to join our Finance Team. This full-time role focuses on verifying insurance eligibility, updating client records, and coordinating with medical staff and the lab.

The ideal candidate has an associate degree or equivalent, two years of insurance verification experience, and knowledge of Medicaid/Medicare. You will also enroll clients in GOSH and handle routine financial documentation.

Qualifications

• Two years of insurance verification experience preferred.
• Knowledge of Medicaid and Medicare.
• Strong organizational and communication skills.
• Proficiency with Microsoft Outlook.
• Ability to multi-task and meet deadlines.

Responsibilities

• Verify demographics and collect insurance documents.
• Verify insurance eligibility via payer portals and update records.
• Enroll clients in GOSH.
• Manage weekly reports and data entry.
• Collaborate with Case Workers and Receptionists to obtain documentation.
• Notify eligibility changes for ACT clients or out-of-county moves.
• Liaise between finance, medical staff, and lab on eligibility questions.
• Schedule new client intake appointments.
• Collect payments from clients as needed.
• Attend payer/process trainings and perform related duties as assigned.

Skills

Insurance verification

Medicaid

Medicare

Outlook

Multi-tasking

Attention to detail

Communication

Organizational skills

Education

Associate degree or equivalent

Tools

Microsoft Outlook

Job description

Job Details: Job Location: Community Support Services - Akron, OH, Position Type: Full Time (40 Hours), Salary Range: $19.19 - $21.00Hourly, The Opportunity:We are seeking to hire an Insurance Verification Specialist to join our Finance Team. This individual is responsible for the verification of insurance eligibility, completing financial updates, registering new clients, obtaining appropriate releases and forms, and working as a liaison between finance, medical staff, and the lab.

What You’ll Do:

• Complete financial interviews yearly for each client. Obtain all relevant demographic and financial information for the client’s record, including copies of: insurance card, income verification, and photo ID.
• Confirm all client information is current, complete, and accurate. Verify insurance via various payer portals. Update Credible and/or GOSH with any new verified information.
• Enroll clients in GOSH
• Manage various reports weekly
• Works closely with Case Workers and Receptionists to ensure required documentation is obtained in a timely manner.
• Notifies client eligibility specialist with any change in insurance coverage for ACT clients or if the client has moved out of county.
• Works as a liaison between finance, medical staff and the lab regarding insurance eligibility questions and/or issues.
• Enrolling and scheduling new clients for Intake appointments.
• Collects payments from clients as necessary.
• Attends training related to payers, processes, and eligibility.
• Performs other related duties as assigned.
• This position is full-time (40 hours a week) working normal business hours.

About Us:

For 35 years, Community Support Services has been making a difference in the lives of countless individuals with severe and persistent mental illnesses. Our nearly 300 employees are real-life champions committed to quality treatment, collaborative care, and effective outcomes. Located in downtown Akron, Ohio, we serve as a leader in behavioral health care for the entire Summit County area.

What We’re Looking For:

• Associate Degree or Equivalent experience/training required
• Two years of experience with insurance verification strongly preferred.
• Knowledge of insurance verification, with an understanding of Medicaid and Medicare.
• A deeply held belief in CSS’s recovery-centered mission.
• Ability to communicate in-person and over the phone with clients who have severe and persistent mental illness.
• Ability to multi-task efficiently and effectively.
• Excellent organizational, attention to detail and communication skills.
• Proficiency in Microsoft Outlook.
• Skill in managing time and meeting deadlines.

What We Offer:

• Working within in a mission-driven, highly engaged environment
• A supportive, professional workplace with excellent resources
• Engaging, autonomous atmosphere
• Professional Development Assistance and Education Assistance Program
• Program-Site Eligibility for the Public Student Loan Forgiveness Program
• 401(k) with 5% employer contribution
• 10 paid holidays and 15+ days of PTO annually
• Health, Dental, and Vision insurance
• Subsidized membership to local YMCA branches
• Life insurance and short- and long-term disability

Qualifications: Company's website: www.cssbh.org

Company's Facebook page: https://www.facebook.com/103601489691547/

Community Support Services is an equal opportunity employer utilizing affirmative action for veterans and candidates with disabilities.