Insurance Verification Representative - Orthopedic Clinic

CHS Career Site; Longview (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision

Life Insurance

401(k) Match

PTO & Illness Benefits

Licensure Reimbursement

Student Loan Support

Career Development

Team Culture

Job summary

CHS Career Site in Longview, TX is hiring an Insurance Verification Representative for our Orthopedic Clinic. You will verify patient insurance, determine eligibility and coverage for scheduled procedures, and help obtain prior authorizations when needed to support timely reimbursement.

This role works with clinical and administrative teams to ensure accurate records, clear patient communication, and smooth billing workflows.

Qualifications

• 0-2 years of experience in insurance verification, billing, or a related healthcare role is required.
• Knowledge of eligibility verification and pre-certifications is helpful.
• Strong attention to detail and data entry accuracy.
• Good communication with patients and providers.

Responsibilities

• Verifies patient insurance information and coverage.
• Reviews procedures to determine pre-certifications.
• Coordinates with insurers to obtain authorizations.
• Communicates requirements to patients and answers coverage questions.
• Updates patient records and billing systems with insurance data.
• Identifies and resolves discrepancies in coverage.

Skills

Insurance terminology

Eligibility verification

Authorization processes

Data entry accuracy

Effective communication

Time management

Healthcare billing software

Education

Some College

Job description

Insurance Verification Representative - Orthopedic Clinic

Longview, TX, United States

Job Description

Why Join Us?

• Be Valued for What You Bring to the Team– Competitive pay that rewards your hard work
• Benefits You Can Count On – Medical, dental, vision, and life insurance coverage
• Work Hard. Recharge Often. – Generous PTO and extended illness benefits
• Invest in Your Future – 401(k) with company match
• Grow With Us – Career development, learning opportunities, and advancement pathways
• We Invest in Your Success – Licensure and certification reimbursement for eligible roles
• Student Loan Support – Assistance available for eligible roles
• Your Wins Deserve Recognition – Employee rewards and recognition programs
• A Team You'll Love Working With – A collaborative, purpose-driven culture making a difference every day
• Additional Voluntary Benefits – Choose from options such as pet insurance, identity protection, and legal insurance.

Great people. Great benefits. Meaningful work. Join us and make an impact.

Job Summary

The Insurance Verification Representative is responsible for verifying insurance coverage and benefits for scheduled procedures and services. This role ensures accuracy in patient records and assists in obtaining prior authorizations, if needed, to facilitate timely reimbursement. The Insurance Verification Representative works closely with clinical and administrative teams to provide a seamless patient experience.

Essential Functions

• Verifies patient insurance information, including eligibility, benefits, and coverage limitations.
• Reviews scheduled services and procedures to determine any necessary pre-certifications or authorizations.
• Coordinates with insurance providers to obtain required authorizations and verifies prior approvals.
• Communicates insurance requirements and benefit information to patients and answers any questions related to coverage.
• Accurately enters and updates insurance information in the patient’s medical record and billing systems.
• Identifies and resolves any insurance-related discrepancies or issues, working with other departments as necessary.
• Assists with resolving denied authorizations and facilitates appeals as required.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• 0-2 years of experience in insurance verification, billing, or a related role in a healthcare setting required

Knowledge, Skills and Abilities

• Basic knowledge of insurance terminology, eligibility verification, and authorization processes.
• Strong attention to detail and accuracy in data entry and documentation.
• Effective communication and interpersonal skills for interacting with patients, staff, and insurance companies.
• Ability to manage time effectively and work in a fast-paced environment.
• Proficient in basic computer skills and comfortable navigating healthcare billing or insurance software.

This position is not eligible for immigration sponsorship now or in the future. Applicants must be authorized to work in the U.S. for an employer.

Job Info

• Job Identification 167304
• Job Category Finance and Accounting
• Posting Date 10/14/2026, 05:13 PM
• Degree Level Some College
• Job Schedule Full time
• Job Shift Day
• Locations 709 Hollybrook Dr, Longview, TX, 75605, US