Insurance Verification Coordinator

BEHAVIORAL HEALTH PRACTICE SERVICES LLC.; United States; Remote; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

AD&D insurance

Disability insurance

Life insurance

401k with match

Paid parental leave

Paid time off

Holiday pay

Employee Assistance Program

Job summary

LifeStance Health is seeking an Insurance Verification Coordinator for a full-time remote role across the United States. You will verify benefits, obtain authorizations, and ensure correct billing for therapies, medications, and telehealth services.

The candidate should have insurance experience, be capable of independent work within a national organization, and sit anywhere in the US where LifeStance operates. Competitive hourly compensation is offered.

Qualifications

• High school diploma or GED required; 1+ year of medical facility or medical office billing experience.
• Experience with insurance products and coverage types.
• Experience with automated billing systems preferred.
• Ability to work in a team environment and independently.
• Legally authorized to work in the United States.

Responsibilities

• Verify patient medical insurance benefits through phone and online access of private insurance companies, Medicare, and Medicaid to obtain benefit information.
• Determine insurance benefit compatibility with LifeStance procedures/visits including, but not limited to therapy, medication services, telehealth, etc.
• Re-verify existing patient insurance coverage and determine if an insurance benefit plan considers selected products appropriate based on patient need.
• Obtain pre-certification or authorization for procedures and enter in to billing system software
• Complete data entry and/or appropriate forms to document patient\'s benefits coverage.
• Alert the Office staff about uninsured or underinsured patients
• Provide accurate, detailed insurance benefits to the requester and detail in the billing system
• Work escalated accounts to facilitate a smooth billing process
• Keep accurate documentation of the verification process in the patient electronic chart
• Resource to other teams regarding the patient benefits
• Support leadership with daily, weekly monthly reporting needs as required

Skills

Medical billing

Insurance knowledge

Billing systems

Teamwork

Independent work

Education

High school diploma or GED

Job description

Benefits

As a full-time employee of LifeStance Health, the following benefits are offered:

• medical
• dental
• vision
• AD&D
• short and long-term disability
• life insurance

Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.

• a 401k retirement savings with employer match
• paid parental leave
• paid time off
• holiday pay
• an Employee Assistance Program

ROLE OVERVIEW

The Insurance Verification Coordinator is charged with the verification and pre-authorization activities related to services provided by LifeStance Health and associated clinical practices.

The coordinator will work collaboratively with patients and office team members to ensure that all charges and benefits are appropriate for necessary treatment.

The ideal candidate will be someone who has a strong desire to work individually while meeting the needs of a national organization.

An important key requirement is the self-accountability to drive success in a virtual team environment.

This position is a remote role with the ability to sit within any US locality where LifeStance is represented.

COMPENSATION

$19.40 - 21.00/hour

RESPONSIBILITIES

• Verify patient medical insurance benefits through phone and online access of private insurance companies, Medicare, and Medicaid to obtain benefit information
• Determine insurance benefit compatibility with LifeStance procedures/visits including, but not limited to therapy, medication services, telehealth, etc.
• Re-verify existing patient insurance coverage and determine if an insurance benefit plan considers selected products appropriate based on patient need.
• Obtain pre-certification or authorization for procedures and enter in to billing system software
• Complete data entry and/or appropriate forms to document patient's benefits coverage.
• Alert the Office staff about uninsured or underinsured patients
• Provide accurate, detailed insurance benefits to the requester and detail in the billing system
• Work escalated accounts to facilitate a smooth billing process
• Keep accurate documentation of the verification process in the patient electronic chart
• Resource to other teams regarding the patient benefits
• Support leadership with daily, weekly monthly reporting needs as required

SKILLS & EXPERIENCE

High school diploma or GED equivalent required 1+ year of medical facility or medical office billing experience Professional experience and understanding of insurance products and coverage types Experience with automated billing systems preferred Experience with training in business office activities is preferred Ability to work both in a team environment and independently Qualified candidates must be legally authorized to be employed in the United States Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture

LifeStance is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees.

Learn more about Diversity, Equity and Inclusion at LifeStance.

LifeStance Health complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities.

If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact our Human Resources Team at [e-mail].

Please note: This contact is intended solely for accommodation requests. Inquiries regarding applications, resumes and applicant status should not be sent to this email address as they will not be reviewed or responded to.