Insurance Specialist II

RAYUS Radiology; Orlando (FL); Presencial; USD 42.000 - 61.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical Insurance

Dental & Vision Insurance

401k

Life & Disability Insurance

Tuition Reimbursement

Adoption Assistance

Pet Insurance

PTO & Holidays

Descripción de la vacante

RAYUS Radiology is seeking an Insurance Specialist II in Orlando, FL to handle insurance pre-certification and authorization, contacting insurers and patients as needed. The role supports the team with scheduling-related tasks and HIPAA-compliant communication. Strong Microsoft Office and scheduling system skills are preferred.

The position is full-time, with 9:00am–6:30pm shifts, and requires meticulous data entry and excellent customer service to coordinate with physicians and patients.

Formación

• Two years' healthcare experience with a variety of health insurance plans for pre-certification and authorization.
• One year of experience working with managed care and physician office scheduling.

Responsabilidades

• Contact patients and insurers to verify insurance information and obtain pre-certification or authorization.
• Enter schedule requests, patient names, referring physicians and procedures into the computer system.
• Maintain positive interactions with referring offices, patients and staff; back up front desk and scheduling as needed.
• Support with training and onboarding of new hires and process-improvement initiatives.

Conocimientos

Healthcare experience

Pre-certification

HIPAA familiarity

Communication skills

Educación

High School Diploma

Herramientas

Microsoft Office

Scheduling systems

Descripción del empleo

RAYUS Radiology is looking for an Insurance Specialist II to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As an Insurance Specialist II, you will provide expertise in insurance pre-certification and authorization of services by calling insurance companies and patients to verify insurance information and also serves as a resource to the team and other departments. This role develops and maintains positive relationships with referring physicians and patients.

This is a full-time position working 40 hours per week. Shifts are from 9:00am-6:30pm.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

(60%) Insurance Administration

• Prioritize workload to ensure all patients are contacted prior to their exam and those with largest responsibility to pay are given highest priority
• Determine if patient's insurance is a part of the provider network
• Make outgoing calls to insurance companies for pre-certification or any authorization
• Receives pre-authorization from patients and/or insurance companies and documents
• Contact patient and referring offices using HIPAA guidelines prior to scheduled exam when additional insurance information is needed
• Accurately enter a variety of information including date schedule requests received, patient name, referring physician and procedures into computer system
• Maintain positive interactions with referring offices, patients and staff
• Backup front desk reception and scheduling area as needed

(30%) Price Quotes

• Complete payor-related information, i.e., payor, payor class, date of appointment
• Obtain all workers compensation approvals from insurance companies prior to scheduled exam
• Obtain patient signs and symptoms in order to support medical necessity

(5%) Team Support

• Function as a resource to the insurance team and other departments
• Support process improvement initiatives to improve front office scheduling and registration accuracy and improve patient experience
• Assist with the training and onboarding of new hire team members, when applicable
• Assist with special projects as assigned

(5%) Completes Other Duties and Projects as Assigned

Required:

• High School Diploma, or equivalent
• Two (2) years' healthcare experience working with a variety of health insurance plans for pre-certification and authorization of benefit coverage
• One (1) year of experience working with managed care and physician office scheduling
• Demonstrated ability to serve as a resource to others and recognize process improvement opportunities
• Intermediate experience using Microsoft Office Suite products
• Proficient with using computer systems and typing

Preferred:

• Bilingual

RAYUS is committed to delivering clinical excellence in communities across the U.S., driven by our passion for and superior service to referring providers and patients. RAYUS Radiology is built on our brilliant medicine, brilliant team, brilliant technology and services - all to provide the highest level of patient care possible.

We bring brilliance to health and wellness. Join our team and shine the light on Radiology Services! RAYUS Radiology is an EO Employer/Vets/Disabled.

We offer benefits (based on eligibility) including:

• medical
• dental and vision insurance
• 401k with company match
• life and disability insurance
• tuition reimbursement
• adoption assistance
• pet insurance
• PTO and holiday pay
• many more! Visit our career page to see them all www.rayuradiology.com/careers.

DailyPay implementation is contingent upon initial set-up period.