Insurance Specialist

Argentum Medical; Yorkville (TN); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Medical, dental, vision

Retirement savings

Paid time off

Occasional remote work

Job summary

Wound Care Resources is seeking an Insurance Verification Specialist for a full-time, hourly role in Yorkville, TN. You will verify benefits, eligibility, and authorizations to support timely patient care and coordinate with patients, offices, and payers.

The position emphasizes accuracy, documentation, and customer service in a fast-paced healthcare setting. Office-based with occasional remote work opportunities and a comprehensive benefits package.

Qualifications

• Detail-oriented and organized professional with healthcare admin experience.
• Ability to manage multiple priorities and meet deadlines.
• Proficient in Microsoft Office and EMR/portals.
• Experience in insurance verification or revenue cycle is a plus.

Responsibilities

• Verify patient insurance coverage, benefits, eligibility, deductibles, copays, and coinsurance.
• Investigate authorization and payer requirements to support timely patient care.
• Communicate professionally with patients, physician offices, clinics, referral sources, and insurance carriers.
• Obtain and document accurate insurance information within company systems.
• Follow up with payers regarding eligibility, authorizations, claim status, and coverage determinations.
• Maintain detailed records and documentation in accordance with company policies and compliance requirements.
• Track and update departmental reports, spreadsheets, and workflow logs.
• Identify issues, discrepancies, or payer concerns and escalate appropriately.
• Support team goals and contribute to a positive, collaborative work environment.
• Deliver exceptional customer service through clear verbal and written communication.

Skills

Detail-oriented

Customer-focused

Strong communication

Organizational skills

Multitasking

Microsoft Office

Education

High School Diploma or GED

Tools

Microsoft Office

Electronic Medical Records (EMR)

Insurance portals

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Insurance Specialist

Full Time Yorkville, TN, US

3 days ago Requisition ID: 1628

Salary Range: $18.00 To $18.00 Annually

Insurance Verification Specialist

Location: Yorkville, Tennessee (not far from Dyer, Jackson, Rutherford, and Milan and Medina TN)

Employment Type:Full-Time, Hourly, Non-Exempt

Join a Team That Helps Patients Access the Care They Need

At Wound Care Resources, we believe every patient deserves timely access to quality healthcare. Behind every successful patient outcome is a team of dedicated professionals working to ensure coverage, eligibility, and authorizations are handled accurately and efficiently.

We're looking for an Insurance Verification Specialist who is detail-oriented, customer-focused, and passionate about helping patients navigate the insurance process. If you enjoy problem-solving, collaborating with healthcare professionals, and making a meaningful impact behind the scenes, we'd love to hear from you

Hourly Rate: $18.00

Eligible employees may also participate in the company's benefit programs, which includes medical, dental, vision, retirement savings, paid time off, and other benefits.

What You'll Do

As an Insurance Verification Specialist, you'll play a critical role in supporting patient careby ensuring insurance benefits, eligibility, and authorization requirements are verified accurately and communicated effectively.

In This Role, You Will:

• Verify patient insurance coverage, benefits, eligibility, deductibles, copays, and coinsurance.
• Investigate authorization and payer requirements to support timely patient care.
• Communicate professionally with patients, physician offices, clinics, referral sources, and insurance carriers.
• Obtain and document accurate insurance information within company systems.
• Follow up with payers regarding eligibility, authorizations, claim status, and coverage determinations.
• Maintain detailed records and documentation in accordance with company policies and compliance requirements.
• Track and update departmental reports, spreadsheets, and workflow logs.
• Identify issues, discrepancies, or payer concerns and escalation appropriately.
• Support team goals and contribute to a positive, collaborative work environment.
• Deliver exceptional customer service through clear verbal and written communication.

What Makes You Successful

We're looking for someone who brings a combination of technical expertise, organization, and a strong commitment to service.

You Thrive When You:

• Juggle multiple priorities while maintaining a high level of accuracy.
• Build strong relationships with patients and healthcare partners.
• Solve problems and navigate complex insurance situations.
• Take ownership of your work and consistently meet deadlines.
• Work independently while also collaborating effectively with your team.
• Stay organized and focused in a fast-paced environment.

Qualifications

Required

• High School Diploma or GED.
• Experience working in an office or healthcare administrative environment.
• Strong attention to detail and organizational skills.
• Excellent verbal and written communication skills.
• Proficiency with Microsoft Office applications.
• Ability to manage multiple priorities and meet established deadlines.

Preferred

• 3 to 5 years of relevant experience.
• Experience with insurance verification, benefits investigation, prior authorizations, or healthcare revenue cycle functions.
• Knowledge of Durable Medical Equipment (DME) insurance requirements and payer processes.
• Experience working with electronic medical records, insurance portals, and healthcare software systems.

Why Join Wound Care Resources?

At Wound Care Resources, you'll be part of a team dedicated to helping patients receive the treatments and services they need. We value collaboration, accountability, continuous learning, and exceptional customer service.

We offer:

• Competitive compensation
• Opportunities for professional growth and development
• Collaborative and supportive team environment
• Meaningful work that impacts patient lives every day
• Stable and growing healthcare organization

This position is primarily office-based, with occasional remote work opportunities available based on business needs.

Equal Opportunity Employer

Wound Care Resources (a Bravida Medical Company) is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive workplace where all employees are respected, valued, and empowered to succeed.

Ready to Make an Impact?

If you're passionate about helping patients, enjoy working with insurance and healthcare systems, and want to be part of a team that makes a difference every day, we'd love to meet you.