Insurance Specialist

RemX | The Workforce Experts; Town of Texas (WI); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Full benefits

Paid training

Equipment provided

Job summary

RemX | The Workforce Experts is seeking an experienced Medical Insurance Specialist to help patients navigate insurance coverage and access therapies. This role emphasizes verification of insurance, patient benefits, and empathetic patient support within a healthcare setting.

The position requires at least 1 year of medical insurance experience, strong communication, and the ability to work with multiple computer systems. This is a full-time role with comprehensive benefits and paid training.

Qualifications

• At least 1 year of recent, high-level medical insurance experience.
• Strong experience within the U.S. healthcare and reimbursement industry.
• Experience with insurance verification and benefits.
• Excellent verbal and written communication.
• Strong customer service and patient-support skills.
• Ability to navigate multiple computer systems and applications efficiently.
• Comfortable handling both inbound and outbound calls.
• Patient, empathetic, professional, and solutions-oriented.

Responsibilities

• Handle inbound and outbound calls related to insurance verification and patient benefits.
• Verify insurance coverage, deductibles, out-of-pocket costs, and patient eligibility.
• Determine whether prescribed therapies qualify for available benefit or financial assistance programs.
• Assist patients with navigating websites, enrollment processes, and available insurance options.
• Process patient applications and determine eligibility according to program guidelines.
• Document insurance verification results and patient interactions accurately.
• Follow up with patients and healthcare providers as needed.
• Identify barriers preventing patients from accessing prescribed therapies and take ownership of resolving those issues.

Skills

Insurance verification

Benefits verification

Call handling

Customer service

Communication

Job description

Are you an experienced Medical Insurance Specialist who understands healthcare reimbursement, insurance verification, and patient benefits? This is an excellent opportunity for professionals who are passionate about helping patients navigate their insurance benefits and removing barriers to accessing care.

• Position: Insurance Specialist
• Pay: $17/hour + Weekly pay +Full Benefits and Paid Training!
• Schedule: Must be able to work an 8hr. shift between Mon-Sat 8:00 AM–8:00 PM
• Start Date: November 9th
• Equipment Provided: Laptop, keyboard, two monitors, mouse, and headphones

What You’ll Do

As a Program Specialist, you’ll serve as an important resource for patients and healthcare providers by helping them navigate insurance coverage and access available therapies.

Your responsibilities will include:

• Handle inbound and outbound calls related to insurance verification and patient benefits.
• Verify insurance coverage, deductibles, out-of-pocket costs, and patient eligibility.
• Determine whether prescribed therapies qualify for available benefit or financial assistance programs.
• Assist patients with navigating websites, enrollment processes, and available insurance options.
• Process patient applications and determine eligibility according to program guidelines.
• Document insurance verification results and patient interactions accurately.
• Follow up with patients and healthcare providers as needed.
• Identify barriers preventing patients from accessing prescribed therapies and take ownership of resolving those issues.

At least 1 year of recent, high-level medical insurance experience — REQUIRED

Strong experience within the U.S. healthcare and reimbursement industry

Experience with insurance verification and benefits

Excellent verbal and written communication

Strong customer service and patient-support skills

Ability to navigate multiple computer systems and applications efficiently

Comfortable handling both inbound and outbound calls

Patient, empathetic, professional, and solutions-oriented