Insurance Specialist

Harmony Senior Services, LLC; Charleston (SC); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401k

Fulltime & Part-time Benefits Packages

Training, Development & Career Ladder

Great work-life balance

Flexible Scheduling

Job summary

Harmony Senior Services, LLC in Charleston, South Carolina, is seeking an Insurance Specialist to review, process, and maintain insurance documentation, ensuring accuracy, confidentiality, and timely completion of tasks. You will verify coverage, coordinate with carriers and brokers, monitor renewals, and support claims intake while upholding company policies and client requirements.

Responsibilities

• Review insurance policies and related documents for completeness and accuracy.
• Participate in calls on claims and coverages.
• Verify coverage, limits, effective dates and deductibles.
• Maintain accurate insurance records and tracking databases.
• Communicate with carriers, brokers, lenders, and internal teams to obtain or clarify insurance info.
• Identify deficiencies and follow up to resolve missing or non-compliant items.
• Assist with claims intake and status tracking, coordinating supporting documentation.
• Prepare correspondence and reports related to insurance matters.
• Monitor renewal dates and ensure updated docs before expiration.
• Support compliance with policies and client-specific requirements.
• Maintain confidentiality of sensitive information.
• Other duties as assigned.

Job description

34 Broad Street, Charleston, South Carolina 29401

Job Description The Insurance Specialist is responsible for reviewing, processing, and maintaining insurance-related documentation to ensure accuracy, compliance, confidentiality, and timely completion of required tasks. This role supports internal teams and external stakeholders by verifying coverage information, maintaining insurance records, coordinating claims documentation, monitoring renewals, and communicating with carriers, brokers, lenders, and internal departments to resolve insurance-related needs.

Essential Functions:

• Review insurance policies, certificates, endorsements, binders, and related documents for completeness and accuracy.


• Participate in calls related to claims and coverages.


• Verify insurance coverage, limits, effective dates and deductibles.


• Maintain accurate insurance records, tracking logs, databases, and document management systems.


• Communicate with insurance carriers, brokers, lenders, and internal departments to obtain or clarify insurance information.


• Identify documentation deficiencies and follow up to resolve missing, expired, or non-compliant insurance items.


• Assist with claims intake, status tracking, and coordination of supporting documentation as needed.


• Prepare correspondence, reports, summaries, and file notes related to insurance matters.


• Monitor renewal dates and ensure updated documentation is received before policy expiration.


• Support compliance with company policies, contractual requirements, and client-specific insurance requirements.


• Maintain confidentiality of sensitive client, policy, financial, and business information.


• Other duties as assigned.

Benefits

• 401k


• Fulltime & Part-time Benefits Packages


• Training, Development & Career Laddering


• Great work-life balance


• Flexible Scheduling

Why Harmony?

Harmony Senior Services is a certified Great Place To Work and one of the country’s fastest growing companies in the luxury senior living industry offering independent living, assisted living, and memory care in 45+ locations across the United States.

Harmony Senior Services was founded on the belief that people deserve access to high quality senior living options. It is our honor to provide each resident, family member, and associate with the same care, compassion, and respect we would for our own family. We are a family serving families. Our team members are the foundation of the Harmony family, and we strive to create an environment where everyone feels safe, supported, and valued. We are passionate about serving our residents and their families while fostering a meaningful and fulfilling workplace for our team.

Begin your journey with Harmony Senior Services and join one of the leaders in the senior living industry today! We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other legally protected status. We are committed to fostering a diverse and inclusive workplace.