Insurance Solutions Associate — Customer Service & Growth

Bill Hepburn - State Farm Agent; Oak Brook (IL); On-site; USD 35,000 - 60,000; Full time

Benefits offered by this job

Salary plus commission/bonus

Paid time off

Advancement potential

Job summary

Bill Hepburn - State Farm Agent is seeking a Customer Service Representative to join the Oak Brook, IL agency team. You will handle customer inquiries about insurance options and billing with a friendly, needs-based approach.

You will develop leads, schedule appointments, and promote appropriate products while maintaining a high level of service. Compensation includes salary plus commission with room for growth at the local agency.

Qualifications

• Excellent written and verbal communication.
• Self-motivated and detail oriented.
• Able to work in a team environment.
• Proactive in problem solving.
• Licensing requirements may apply (Property & Casualty, Life & Health).

Responsibilities

• Provide prompt, accurate, and friendly customer service on inquiries about insurance and billing.
• Use a needs-based review to educate customers about insurance options.
• Develop leads, schedule appointments, and market products and services.

Skills

Customer service

Communication skills

Team player

Self-motivated

Detail oriented

Job description

Bill Hepburn - State Farm Agent is seeking a Customer Service Representative to join the Oak Brook, IL agency team. You will handle customer inquiries about insurance options and billing with a friendly, needs-based approach.

You will develop leads, schedule appointments, and promote appropriate products while maintaining a high level of service. Compensation includes salary plus commission with room for growth at the local agency.