Insurance Services Specialist — Policy Support & Member Help

AAA Auto Club Enterprises; Downey (CA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Health benefits

401(k) + Pension

Tuition assistance

Floating holidays & PTO

Paid parental leave

Wellness program

Employee discounts

Job summary

AAA Auto Club Enterprises in Downey, CA is seeking a goal-oriented customer service professional to provide insurance service and clerical support to our insurance agents and members.

You will assist members with answering questions, taking payments, counseling, and making changes to Property & Casualty policies, while updating electronic member information and maintaining filing systems. Training supports career development and service excellence.

Qualifications

• High school diploma or equivalent required.
• Experience working in a sales environment strongly preferred.
• Must be proficient in using Microsoft Office software products.
• A successful candidate will have excellent communication and interpersonal skills, superior organizational skills and a commitment to maintaining superior customer.

Responsibilities

• Maintenance and servicing of insurance policies.
• Verifying new business applications.
• Processing insurance and membership payments.
• Updating electronic member information.
• Maintaining filing systems and typing.

Skills

Communication skills

Interpersonal skills

Microsoft Office

Customer service

Education

High school diploma or equivalent

Job description

AAA Auto Club Enterprises in Downey, CA is seeking a goal-oriented customer service professional to provide insurance service and clerical support to our insurance agents and members.

You will assist members with answering questions, taking payments, counseling, and making changes to Property & Casualty policies, while updating electronic member information and maintaining filing systems. Training supports career development and service excellence.