Insurance Service Specialist - Internal Sales

Orion180 Insurance Co.; Melbourne (FL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401k

Paid holidays and PTO

Mentorship and professional development

Job summary

Orion180 Insurance Co. is seeking an Internal Agency Service Representative to support its Internal Sales team in Melbourne, Florida. This role is critical for managing customer inquiries, ensuring smooth policy processing, and enhancing internal workflows.

Ideal candidates will have experience in Property & Casualty insurance and strong communication skills. The position offers competitive pay, performance bonuses, and opportunities for professional growth.

Qualifications

• Prior Property & Casualty insurance experience in a service, sales support, or CSR role.
• Experience working in a fast-paced, call-driven or task-queue environment.
• Clear, professional written and verbal communication required.

Responsibilities

• Manage inbound service-related requests and qualify customer inquiries.
• Ensure policies move smoothly through underwriting and servicing workflows.
• Provide administrative and operational support for internal sales operations.

Skills

Property & Casualty insurance experience

Call-driven task management

Strong written and verbal communication

Detail-oriented

Team collaboration

Education

Bachelor’s degree

Tools

CRM systems

Document management tools

Job description

Orion180 Insurance Co. is seeking an Internal Agency Service Representative to support its Internal Sales team in Melbourne, Florida. This role is critical for managing customer inquiries, ensuring smooth policy processing, and enhancing internal workflows.

Ideal candidates will have experience in Property & Casualty insurance and strong communication skills. The position offers competitive pay, performance bonuses, and opportunities for professional growth.