Insurance Sales & Customer Care Specialist

Tom Fladd; San Antonio (TX); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Training & development

Competitive salary

Job summary

Tom Fladd, a State Farm Agent Team Member in San Antonio, TX, seeks an Account Representative to support daily operations, grow the agency through strong customer relations, and act as a liaison between customer needs and agency departments.

Responsibilities include developing leads, scheduling appointments, identifying needs, and selling relevant products and services while maintaining excellent customer service and relationships.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer service

Communication skills

Customer relationships

Customer needs anticipation

Education

Property & Casualty license

Job description

Tom Fladd, a State Farm Agent Team Member in San Antonio, TX, seeks an Account Representative to support daily operations, grow the agency through strong customer relations, and act as a liaison between customer needs and agency departments.

Responsibilities include developing leads, scheduling appointments, identifying needs, and selling relevant products and services while maintaining excellent customer service and relationships.