Insurance Account Associate – Customer Care & Growth

Charles Laubach - State Farm Agent; San Antonio (TX); In loco; USD 42.000 - 56.000; Tempo pieno

Vantaggi offerti da questo lavoro

Simple IRA

License reimbursement

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Descrizione del lavoro

Charles Laubach - State Farm Agent in San Antonio, TX is seeking an Account Associate to support daily agency operations and deliver excellent customer service. You will assist with policy updates, claims processing, and cross-selling insurance products to meet clients’ needs.

Your role emphasizes organized data management, proactive client communication, and collaboration with underwriters and other agency staff to ensure timely policy issuance and customer satisfaction.

Competenze

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish preferred.

Mansioni

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Conoscenze

Organizational skills

Attention to detail

Customer service

Communication

Insurance experience

Spanish bilingual

Descrizione del lavoro

Charles Laubach - State Farm Agent in San Antonio, TX is seeking an Account Associate to support daily agency operations and deliver excellent customer service. You will assist with policy updates, claims processing, and cross-selling insurance products to meet clients’ needs.

Your role emphasizes organized data management, proactive client communication, and collaboration with underwriters and other agency staff to ensure timely policy issuance and customer satisfaction.