Insurance Sales & Customer Care Specialist

Amber Dean - State Farm Agent; Portland (OR); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

401(k) matching

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Parental leave

Job summary

Amber Dean - State Farm Agent invites qualified individuals to join a client‑facing team in Portland, OR. You will develop leads, schedule appointments, and determine customer needs while marketing appropriate insurance and financial products.

Success requires excellent communication, drive in sales, and a personable, team‑oriented approach. Licensing steps are provided, and extensive onboarding supports your growth in a dynamic agency environment.

Qualifications

• Must be able to complete licensing requirements.
• Customer-focused with strong communication and sales skills.
• Ability to learn and navigate computer applications and agency software.

Responsibilities

• Develop leads, schedule appointments, and identify customer needs.
• Establish customer relationships and follow up.
• Provide prompt, accurate, and friendly service for inquiries on ratings, coverages, policy changes, and billing.
• Use a needs-based approach to educate customers about insurance options.
• Maintain a strong work ethic and commitment to success each day.

Skills

Customer service

Sales experience

Communication skills

Bilingual (Spanish preferred)

Teamwork

Education

Licensing eligibility

Tools

Windows

Microsoft Office

Job description

Amber Dean - State Farm Agent invites qualified individuals to join a client‑facing team in Portland, OR. You will develop leads, schedule appointments, and determine customer needs while marketing appropriate insurance and financial products.

Success requires excellent communication, drive in sales, and a personable, team‑oriented approach. Licensing steps are provided, and extensive onboarding supports your growth in a dynamic agency environment.