Insurance Operations Associate

Brown & Riding; Los Angeles, Northern (CA, KY); Hybrid; USD 50,000 - 60,000; Full time

Job summary

Brown & Riding, a wholesale insurance brokerage in Los Angeles, seeks a Production Assistant to support the broker team with day‑to‑day clerical and technical tasks, including policy files, renewals, and retailer communications. No prior insurance experience is required, with a strong emphasis on organization, follow‑up, and accuracy in a collaborative office setting.

Under a licensed team member, you will assist with market submissions, quotes, coverages, filings, and ongoing licensing

Qualifications

• Strong organization, follow-up, communication, and interpersonal skills.
• Demonstrate analytical skills to define problems and interpret data.
• Proactive approach to problem-solving and good listening skills.
• Intermediate PC skills (Word, Excel, and related software).
• Flexibility in work schedule and time management.
• Ability to interact with diverse personalities.

Responsibilities

• Assist broker team with day-to-day technical and clerical tasks.
• Manage policy files, renewals, and correspondence with retailers.
• Prepare quotes and release information under supervision of licensed staff.
• Coordinate follow-ups for endorsements, bindings, and coverages.
• Maintain documentation and filing in accordance with QMS procedures.
• Pursue insurance licensing opportunities as required.

Skills

Organization

Follow-up

Communication

Interpersonal skills

Analytical skills

Problem solving

PC skills

Time management

Adaptability

Job description

Brown & Riding, a wholesale insurance brokerage in Los Angeles, seeks a Production Assistant to support the broker team with day‑to‑day clerical and technical tasks, including policy files, renewals, and retailer communications. No prior insurance experience is required, with a strong emphasis on organization, follow‑up, and accuracy in a collaborative office setting.

Under a licensed team member, you will assist with market submissions, quotes, coverages, filings, and ongoing licensing