Insurance Operations & Analytics Associate

Ryan Specialty; Town of Texas (WI); Hybrid; USD 62,000 - 78,000; Full time

Benefits offered by this job

Bonuses

Benefits package

Paid time off

Job summary

Ryan Specialty is seeking a Business Operations Associate/Analyst to support day-to-day operations across Operations, Underwriting, Technology, Compliance, and Shared Services. The role focuses on coordinating workflows, reporting initiatives, and tracking performance in a growing insurance organization.

The ideal candidate is highly organized, data‑driven, and able to manage competing priorities in a fast-paced environment.

Qualifications

• Bachelor's degree preferred, or an equivalent combination of education and relevant work experience.
• 3+ years of experience in business operations, project coordination, reporting, analytics, administration, client service, or a related field.
• Strong Microsoft Excel skills, including the ability to organize, analyze, and report on data.
• Exposure to Power BI, dashboard reporting, business intelligence tools, or operational metrics reporting.

Responsibilities

• Support operational workflows and business processes across multiple departments to ensure work is completed accurately and efficiently.
• Prepare, maintain, and analyze operational reports, performance metrics, and business data using Excel and other reporting tools.
• Assist with bordereaux reporting, data management activities, and operational data validation.
• Track and monitor key operational activities, including endorsements, binder renewals, technology requests, and workflow performance.
• Coordinate and follow up on business requests, projects, and action items to ensure timely completion and resolution.
• Partner with business and technology teams to support system enhancements, issue resolution, and operational improvements.
• Create, maintain, and update standard operating procedures (SOPs), workflow documentation, and training materials.
• Identify process improvement opportunities and provide recommendations to enhance efficiency, accuracy, and service quality.
• Support onboarding, training, and knowledge-sharing initiatives across operational teams.
• Assist with audits, compliance reviews, operational reporting, and special projects as needed.
• Communicate effectively with internal stakeholders to provide visibility into operational priorities, project status, and workflow activity.
• Prioritize multiple assignments and adapt to changing business needs in a dynamic environment.

Skills

Excel

Data analysis

Project coordination

Communication

Time management

Attention to detail

Documentation

Education

Bachelor's degree

Tools

Power BI

Job description

Ryan Specialty is seeking a Business Operations Associate/Analyst to support day-to-day operations across Operations, Underwriting, Technology, Compliance, and Shared Services. The role focuses on coordinating workflows, reporting initiatives, and tracking performance in a growing insurance organization.

The ideal candidate is highly organized, data‑driven, and able to manage competing priorities in a fast-paced environment.