Insurance Office Team Member: Customer Growth & Service

Mason McClellan - State Farm Agent; Marietta (GA); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Salary plus commission/bonus

Paid time off

Professional development

Career advancement

License reimbursement

Job summary

Mason McClellan State Farm is hiring a dynamic Agent Team Member to engage with the public and promote State Farm’s insurance and financial services. You will help clients choose suitable coverage while building lasting relationships through proactive service and solutions.

This role offers compensation with salary plus commission/bonus, paid time off, professional development, and clear opportunities for career advancement within the agency.

Qualifications

• Excellent communication across channels (written and verbal).
• People-centric mindset with attention to detail.
• Proactive problem-solving and swift issue resolution.

Responsibilities

• Forge enduring customer relationships and follow up to ensure satisfaction.
• Guide clients through insurance options using a needs-based approach.
• Generate leads, coordinate appointments, and market products to meet client needs.

Skills

Communication skills

People-centric

Problem-solving

Detail-oriented

Tech aptitude

Tools

CRM

Job description

Benefits:

• Paid time off
• Bonus based on performance
• Competitive salary

Position Overview:

Are you a vibrant individual who thrives on providing exceptional customer experiences? Do you relish the opportunity to engage with the public and make a positive impact? If your answer is a resounding "yes," then embarking on a career journey with Mason McClellan State Farm office might just be the perfect fit for you! Our agents are dedicated to promoting State Farm's premier insurance and financial service products, offering you the chance to become an integral part of a trusted brand.

Responsibilities:

• Forge enduring customer relationships and proactively follow up to ensure continued satisfaction.
• Employ a customer-centric, needs-based approach to guide clients through comprehensive insurance options, empowering them to make informed decisions.
• Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.

As an Agent Team Member, you will receive...

• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Professional development
• Abundant opportunities for career advancement within our agency
• License reimbursement

Requirements:

• Genuine interest in marketing products and services that align with customer needs and preferences.
• Exceptional communication skills across all channels - written, verbal, and attentive listening.
• A people-centric mindset with a keen eye for detail.
• Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries.
• Proficiency in learning and navigating computer functions efficiently.
• Collaborative spirit, thriving in a dynamic team environment.

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.