Insurance Office Representative — Flexible Hours

Phillip Pool; Fayetteville (AR); On-site; USD 30,000 - 100,000; Full time

Benefits offered by this job

401K

Salary plus commission/bonus

Paid time off (vacation and personal/s

Flexible hours

Job summary

Phillip Pool State Farm Agent Team Member in Fayetteville, AR seeks an energetic Office Representative to drive growth and deliver value-based conversations with customers. You will handle inquiries, educate clients about options, and support a fast-paced office environment while pursuing licensing goals.

The role offers salary plus commission, 401K, PTO and flexible hours, with the office open 8:30am–5:30pm. Join a motivated team focused on growth and service excellence.

Qualifications

• Excellent communication skills - written, verbal and listening.
• Enthusiastic about the role insurance and financial products help in managing risks.
• People-oriented with a strong customer focus.
• Organizational skills and attention to detail.
• Self-motivated, proactive in problem solving and reliable.
• Dedicated to customer service and accuracy in work.
• Pride in getting work done timely and in a team environment.
• Ability to multi-task and relate to customers effectively.
• Property and Casualty license (must be able to obtain).
• Life and Health license (must be able to obtain).
• Remain current in product changes, licensing and education.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service for inquiries on insurance coverages, changes, transfers, claims and billing.
• Use a needs-based process to educate customers about insurance options.
• Maintain a strong work ethic and commitment to success every day.

Skills

Communication

People-oriented

Organizational skills

Self-motivated

Detail oriented

Proactive problem solving

Customer service

Teamwork

Multi-task

Customer relations

Job description

Phillip Pool State Farm Agent Team Member in Fayetteville, AR seeks an energetic Office Representative to drive growth and deliver value-based conversations with customers. You will handle inquiries, educate clients about options, and support a fast-paced office environment while pursuing licensing goals.

The role offers salary plus commission, 401K, PTO and flexible hours, with the office open 8:30am–5:30pm. Join a motivated team focused on growth and service excellence.