Insurance Office Receptionist - Flexible Schedule & Bonus

Tingley Ins and Fin Svcs Inc; Robinson, Northern (IL, KY); Hybrid; USD 30,000 - 40,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

TJ Tingley - State Farm Agent is seeking a Receptionist - Team Member to join our Robinson, IL office. This full-time role focuses on delivering exceptional customer service, handling calls, greet customers, and supporting day-to-day office operations.

The ideal candidate is organized, detail-oriented, and eager to learn about insurance products while advancing within a supportive team environment. Competitive compensation and growth opportunities are offered.

Qualifications

• Experience in receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with sales conversations and customer interactions.
• Proficient with Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication skills

Organizational skills

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

TJ Tingley - State Farm Agent is seeking a Receptionist - Team Member to join our Robinson, IL office. This full-time role focuses on delivering exceptional customer service, handling calls, greet customers, and supporting day-to-day office operations.

The ideal candidate is organized, detail-oriented, and eager to learn about insurance products while advancing within a supportive team environment. Competitive compensation and growth opportunities are offered.