Insurance Office Receptionist & Customer Care Pro

Chris D'Amico - State Farm Agent; Oakdale (NY); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Chris D'Amico - State Farm Agent is seeking a Receptionist to join our team in Oakdale. You will greet customers, answer calls, schedule appointments, and support everyday office communications with a friendly, professional demeanor.

The ideal candidate is organized, detail-oriented, and comfortable engaging in sales conversations to identify insurance opportunities while maintaining accurate customer records and CRM data.

Qualifications

• Previous receptionist or customer service experience required.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Familiarity with Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication

Organization

Sales conversations

Microsoft Office

CRM systems

Tools

CRM systems

Microsoft Office

Job description

Chris D'Amico - State Farm Agent is seeking a Receptionist to join our team in Oakdale. You will greet customers, answer calls, schedule appointments, and support everyday office communications with a friendly, professional demeanor.

The ideal candidate is organized, detail-oriented, and comfortable engaging in sales conversations to identify insurance opportunities while maintaining accurate customer records and CRM data.