Insurance Office Receptionist - Customer Care & Growth

Ruthlieisrael; Columbia, Northern (SC, KY); Hybrid; USD 30,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Ruthlie Israel State Farm Agent is seeking a Receptionist - Team Member to join a busy Columbia office. The role emphasizes greeting customers, scheduling appointments, managing inquiries, and maintaining customer records while identifying opportunities to offer insurance options.

The ideal candidate is organized, service-focused, and comfortable with sales conversations. This full-time position offers health insurance, advancement opportunities, paid time off, training, a performance-based

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Multitasking

Sales conversations

Tools

MS Office

CRM systems

Job description

Ruthlie Israel State Farm Agent is seeking a Receptionist - Team Member to join a busy Columbia office. The role emphasizes greeting customers, scheduling appointments, managing inquiries, and maintaining customer records while identifying opportunities to offer insurance options.

The ideal candidate is organized, service-focused, and comfortable with sales conversations. This full-time position offers health insurance, advancement opportunities, paid time off, training, a performance-based