Insurance Office Receptionist & Client Care Pro

Insurancedoyle; Ohio; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health benefits

License reimbursement

Simple IRA

Advancement opportunities

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Collin Doyle – State Farm Agent is seeking a friendly and organized Receptionist to join our team in Mayfield Village, OH. The role focuses on delivering exceptional customer service while directing inquiries, scheduling appointments, and maintaining accurate customer records.

The ideal candidate will be comfortable engaging in sales conversations, using MS Office and CRM tools, and working independently in a supportive, low-stress environment. Competitive pay and benefits offered.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organization

Multitasking

Sales conversations

Tools

MS Office

CRM systems

Job description

Collin Doyle – State Farm Agent is seeking a friendly and organized Receptionist to join our team in Mayfield Village, OH. The role focuses on delivering exceptional customer service while directing inquiries, scheduling appointments, and maintaining accurate customer records.

The ideal candidate will be comfortable engaging in sales conversations, using MS Office and CRM tools, and working independently in a supportive, low-stress environment. Competitive pay and benefits offered.