Insurance Licensing & Client Care Specialist

Farmers Insurance - Jonathan Batzlaff; Augusta (KS); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Mon-Fri Schedule

Career Growth Opportunities

Hands on Training

Paid Time Off (PTO)

Job summary

Katie Smith Agency in Augusta, KS is hiring for an entry to mid-level insurance liaison role. The position offers exposure to onboarding clients, quoting coverage, and supporting the sales team with policy preparation.

Training and licensing support are provided, with a focus on building lasting client relationships and delivering excellent service. No prior experience required beyond a high school diploma; candidates should be energetic, organized, and customer-focused to thrive in a fast-paced

Qualifications

• High school diploma or equivalent is required.
• Ability to obtain and maintain a Property & Casualty Insurance License (license assistance provided).
• Ability to pass required background checks.
• Reliable transportation and consistent attendance.

Responsibilities

• Welcome new clients and guide them through onboarding.
• Assist with insurance quotes and identify coverage solutions.
• Follow up with prospective clients and schedule appointments.
• Support sales by preparing policies and gathering information.
• Build lasting relationships with existing clients through exceptional service.
• Answer phones, emails, and texts; provide timely assistance.
• Process policy changes, payments, renewals and service requests.
• Learn products and systems while expanding insurance knowledge.

Education

High school diploma or equivalent

Job description

Katie Smith Agency in Augusta, KS is hiring for an entry to mid-level insurance liaison role. The position offers exposure to onboarding clients, quoting coverage, and supporting the sales team with policy preparation.

Training and licensing support are provided, with a focus on building lasting client relationships and delivering excellent service. No prior experience required beyond a high school diploma; candidates should be energetic, organized, and customer-focused to thrive in a fast-paced