Insurance Lead Transfer Specialist High-Volume

Ultimate Staffing; Columbus (OH); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Paid training

Bonuses and referral incentives

Opportunities for growth

Job summary

Ultimate Staffing in Columbus, Ohio is seeking a Lead Qualification Representative (Warm Transfer Agent) to engage with warm leads and connect them with licensed insurance agents. This on-site role involves making a high volume of outbound calls and meeting KPI metrics in a fast-paced environment.

The position offers a base pay of $17 per hour with uncapped commission, paid training, and growth opportunities. Scheduling is Monday–Friday with standard business hours, onsite in Columbus.

Qualifications

• Preferred experience in collections, sales, appointment setting, lead generation, or call center environments.
• Strong communication and rapport-building skills.
• Reliable transportation.
• No time off in the first 30 days of employment.

Responsibilities

• Make 300+ outbound calls per day to warm leads.
• Encourage customers to receive competitive insurance quotes.
• Engage interested customers and connect them with licensed insurance agents.
• Able to meet metrics based on adherence to company KPI on attendance and performance.
• Follow company-provided script.
• Work in a high volume, fast-paced environment.

Skills

Communication skills

Rapport building

Call center experience

Outbound calls

Education

High School Diploma or GED

Job description

Ultimate Staffing in Columbus, Ohio is seeking a Lead Qualification Representative (Warm Transfer Agent) to engage with warm leads and connect them with licensed insurance agents. This on-site role involves making a high volume of outbound calls and meeting KPI metrics in a fast-paced environment.

The position offers a base pay of $17 per hour with uncapped commission, paid training, and growth opportunities. Scheduling is Monday–Friday with standard business hours, onsite in Columbus.