Insurance Implementation Specialist

RELX INC; Salt Lake City (UT); On-site; USD 79,000 - 131,000; Full time

Job summary

RELX INC in the United States seeks an Insurance Implementation Specialist to guide carriers through API integrations, advise on insurance workflows, and ensure implementation outcomes align with business goals. You will combine insurance know-how with technical acumen to support adoption and deliver exceptional customer experiences.

This customer-facing role involves working with various stakeholders, including C-suite, and requires travel as needed.

Qualifications

• P&C Insurance knowledge including underwriting/rating processes.
• Experience with API integrations or related implementation roles.
• Ability to build trusted advisor relationships with customers.

Responsibilities

• Guide insurance carriers through API integrations and data workflows.
• Lead system-to-system API implementations across the insurance continuum.
• Manage technical requirements, mitigate risks, and ensure timely delivery.
• Own day-to-day client interactions, remove roadblocks, and prioritize requests.
• Conduct pre-implementation workshops and explain LexisNexis data formats (XML/JSON).
• Configure product systems and establish connectivity with customer systems.
• Monitor results and communicate with leadership and stakeholders.
• Facilitate customer trainings and workshops for technical and executive audiences.
• Travel as needed to meet business needs.

Skills

P&C Insurance knowledge

B2B API experience

Consultative relationship building

JSON

APIs

SFTP

Job description

Utah

Georgia

Ohio

Illinois

Full time

R117100

About the Business

LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Insurance vertical, we provide customers with solutions and decision tools that combine public and industry specific content with advanced technology and analytics to assist them in evaluating and predicting risk and enhancing operational efficiency. Our insurance risk solutions help drive better data-driven decisions across the insurance policy lifecycle, all while reducing risk. You can learn more about LexisNexis Risk at https://risk.lexisnexis.com/insurance.

About the Team

The Insurance Solutions Implementation team partners with insurance carriers to deliver data-driven solutions that support underwriting, rating, and risk assessment. Working closely with customers and internal stakeholders, the team provides industry expertise, technical guidance, and implementation leadership to ensure successful integration and adoption of LexisNexis products.

About the Role

The Insurance Implementation Specialist serves as a trusted consultative and technical partner to insurance carriers implementing LexisNexis Risk Solutions products. In this customer-facing role, you will guide clients through API integrations, provide expertise on insurance workflows and data solutions, and help ensure successful implementation outcomes that align with business goals.

Working closely with customers and internal stakeholders, you will combine insurance industry knowledge, technical understanding, and business acumen to support adoption, improve processes, and deliver exceptional customer experiences.

Responsibilities

• Apply in-depth knowledge of insurance industry practices, products, systems, and workflows to consult with carriers and facilitate successful integration of LexisNexis Risk data solutions.

• Lead insurance carriers through their development and implementation of system-to-system API integrations that support processes and decisions across the insurance continuum.

• Drive implementation success by managing technical requirements, mitigating risks, and ensuring projects are completed on time and aligned with customer objectives.

• Own the day-to-day interactions with multiple clients, removing roadblocks, researching/resolving questions, and balancing conflicting priorities.

• Responsible for a broad scope of responsibilities, including leadership of pre-implementation consultative workshops, providing expertise on LexisNexis data product result formats, including XML and JSON, and performing the technical activities required to establish connectivity and configure product systems.

• Monitor implementation results against expected outcomes and proactively communicate with leadership and stakeholders.

• Effectively facilitate customer training and workshops to an audience of technical and business contacts of varying levels (including C-suite).

• Build credibility, instill confidence, and influence others while representing LexisNexis Risk both internally and externally.

• Some travel will be required based on business need.

Requirements

• P&C Insurance industry knowledge required. This can include any combination of underwriting and rating processes, insurance products, systems, or operational workflows.

• B2B API implementation, account management or comparable position preferred.

• Demonstrated ability to build trusted advisor relationships with customers through a consultative, customer-focused approach.

• Knowledge of JSON, SFTP, APIs or related integration technologies preferred.

U.S. National Base Pay Range: $78,800 - $131,300. Geographic differentials may apply in some locations to better reflect local market rates.

If performed in Illinois, the base pay range is $82,800 - $137,800.If performed in Chicago, IL, the base pay range is $86,700 - $144,400.If performed in Ohio, the base pay range is $74,900 - $124,700.

This job is eligible for an annual incentive bonus.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here (https://www.relx.com/careers/join-us/benefits) to access benefits specific to your location.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

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RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.

Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.

Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.