Insurance Front Desk & Customer Service Pro

State Farm Agent; Chino Hills (CA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Job summary

Vanessa Vargas - State Farm Agent in Chino Hills, CA is seeking a friendly, highly organized Receptionist to join the team. You will greet customers, answer phones, schedule appointments, and help maintain accurate records.

Ideal candidates are detail-oriented, enjoy supporting a busy office, and are comfortable discussing insurance options with prospects and existing clients. Training and growth opportunities are available.

Qualifications

• Experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication

Organization

CRM & MS Office

Education

High school diploma

Tools

CRM systems

Microsoft Office

Job description

Vanessa Vargas - State Farm Agent in Chino Hills, CA is seeking a friendly, highly organized Receptionist to join the team. You will greet customers, answer phones, schedule appointments, and help maintain accurate records.

Ideal candidates are detail-oriented, enjoy supporting a busy office, and are comfortable discussing insurance options with prospects and existing clients. Training and growth opportunities are available.