Insurance Front Desk & Customer Experience Specialist

Mysfoffice; Plainview (NY); On-site; USD 48,000 - 55,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

Job summary

State Farm Agent Ned Marzigliano in Plainview, NY is seeking a Receptionist - State Farm Agent Team Member to deliver friendly service, greet guests, answer calls, and support office operations. You will manage appointments, handle inquiries, maintain customer records, and engage in sales conversations to identify insurance options.

Strong communication and organizational skills are required. Competitive compensation between $48,000 and $55,000 per year, benefits including 401(k) matching,

Qualifications

• Previous receptionist or customer service experience.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills and familiarity with CRM systems.

Responsibilities

• Greet customers in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with prospective and existing customers to identify insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

MS Office & CRM

Education

N/A

Tools

Microsoft Office

CRM systems

Job description

State Farm Agent Ned Marzigliano in Plainview, NY is seeking a Receptionist - State Farm Agent Team Member to deliver friendly service, greet guests, answer calls, and support office operations. You will manage appointments, handle inquiries, maintain customer records, and engage in sales conversations to identify insurance options.

Strong communication and organizational skills are required. Competitive compensation between $48,000 and $55,000 per year, benefits including 401(k) matching,