Insurance Front Desk & Client Services Associate

Connie Snook - State Farm Insurance Agent; Frederick (MD); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Simple IRA

Advancement opportunities

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Connie Snook - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join a customer-focused insurance office in Frederick, Maryland. You will greet clients, manage schedules, and support the team with various administrative tasks while identifying opportunities to discuss insurance options with customers.

The ideal candidate is organized, detail-oriented, and eager to learn and grow in the insurance industry.

Qualifications

• Previous experience in a receptionist or customer service role.
• Excellent communication and interpersonal skills.
• Highly organized with strong multitasking abilities.
• Comfortable engaging in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone, directing them to the correct team members.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with prospective and existing customers to identify insurance opportunities.
• Provide excellent customer service and follow up on customer needs.
• Support the team with administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication skills

Interpersonal skills

Organizational skills

Tools

Microsoft Office

CRM systems

Job description

Connie Snook - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join a customer-focused insurance office in Frederick, Maryland. You will greet clients, manage schedules, and support the team with various administrative tasks while identifying opportunities to discuss insurance options with customers.

The ideal candidate is organized, detail-oriented, and eager to learn and grow in the insurance industry.