Insurance Front Desk & Client Care Associate

Andrew Suby State Farm; Marshall (MN); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Simple IRA w/company matching

Health insurance

Paid time off

Signing bonus

Competitive salary

Opportunity for advancement

Training & development

Bonus based on performance

Job summary

Andrew Suby State Farm Agent is seeking a friendly receptionist to greet customers, manage scheduling, and handle inquiries while representing a trusted insurance brand in Minnesota.

The role emphasizes organization, communication, and sales-ready conversations, with opportunities for advancement and access to benefits such as health insurance, Simple IRA with company matching, PTO, a signing bonus, and training & development.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Highly organized with good multitasking abilities.
• Comfortable engaging in sales conversations.
• Proficient with Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers to identify insurance options.
• Provide excellent customer service and follow up on customer needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organization

Multitasking

Sales conversations

Microsoft Office

CRM systems

Tools

CRM software

Microsoft Office

Job description

Andrew Suby State Farm Agent is seeking a friendly receptionist to greet customers, manage scheduling, and handle inquiries while representing a trusted insurance brand in Minnesota.

The role emphasizes organization, communication, and sales-ready conversations, with opportunities for advancement and access to benefits such as health insurance, Simple IRA with company matching, PTO, a signing bonus, and training & development.