Insurance Follow-Up Specialist (Remote) - Central Time Zone

Freddie Mac; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

Freddie Mac is seeking Insurance Follow-Up Specialists to support healthcare partners and resolve billing challenges. This remote position involves managing claim processes and engaging with patients and insurance providers. Ideal candidates will have solid communication skills, relevant experience in medical billing, and a commitment to integrity.

Benefits

Medical, Dental, and Vision insurance

401(K) plans with company match

Paid Training for 3 weeks

PTO and Paid holidays

Qualifications

• 2+ years of Denials Management experience.
• 2+ years Medical Billing/Follow-up experience.
• Experience with Medicare, Medicaid, and commercial payors.

Responsibilities

• Reduce outstanding accounts receivable by managing claims inventory.
• Speak professionally to patients and insurance companies.
• Gather information from various sources to register patients.

Skills

Integrity

Communication

Problem-solving

Teamwork

Education

High School Diploma/GED

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Interviewing now through 7/7/25 for 7/14/25 start date

Multiple positions available - Speedy interview process!

Position Overview

Support our healthcare partners & help them thrive at Meduit! Insurance Follow-Up Specialists are highly focused on the resolution of insurance processing errors and denials and work to resolve hospital and physician billing challenges. You will utilize your expertise in patient billing, claims submission, and payer guidelines (Medicare, Medicaid, &, commercial insurers) to effectively work with insurance companies, resolve issues, and ensure accurate and timely payments.

If you're a skilled communicator eager to make a tangible difference in the healthcare ecosystem, apply today!

Key Responsibilities

• Reduce outstanding accounts receivable by managing claims inventory
• Speak to patients and insurance companies in a professional manner regarding their outstanding balances
• Gather information from patients, clients/family members, client clinical areas, government agencies, employers, third party payors and/or medical payment programs, etc. both in-person and by telephone to register patients, gather or update information, obtain referrals and pre-authorizations, complete appropriate forms, conduct evaluations, determine benefits and eligibility (insurance, public programs, etc.), determine financial responsibility and/or to identify sources of payment for services
• Request, input, verify, and modify patient's demographic, primary care provider, and payor information
• Provide excellent customer service and timely response to questions and issues related to benefits, billing, claims, payments, etc.
• Answer questions by phone and provide quotes for services; identify financial resources, etc. in accordance with the client policies and procedures
• Utilize various databases and specialized computer software for revenue cycle activities including eligibility verifications, pre-authorizations, medical necessity, review/updating of patient accounts, etc.
• Explain charges, answer questions, and communicate a variety of requirements, policies, and procedures regarding patient financial care services and resources to patients, staff, payors, and agencies
• Work with Claims and Collections in order to assist patients and their families with billing and payment activities

Essential Skills

• Integrity
• Communication
• Problem-solving
• Teamwork

Required Qualifications

• High School Diploma/GED
• 2+ years of Denials Management experience
• 2+ years Medical Billing/Follow-up experience
• Medicare, Medicaid, and commercial payor experience
• Proficiency with PC-based applications (Microsoft Outlook, Word, and Excel)

Additional Information

• Pay: $18-21/hour
• Schedule: 8am-5pm Central Time
• Location: Remote
• Anticipated start date: 7/14/25
• Paid Training: 3 weeks
• Internet Speed Test: Download speed of 30MB or higher & upload speed of 10MB or higher are REQUIRED. (you can test your speed here: https://speedtest.net/)
• Background check: As a condition of employment, a pre-employment background check will be conducted.

What we offer:

• Steady work schedule (remote)
• Full comprehensive Paid Training Program (3+ weeks)
• Medical, Dental, and Vision insurance
• HSA and FSA available
• 401(K)plans with company match
• PTO and Paid holidays
• Employer paid life insurance and long-term disability
• Internal company growth

What we do:

Meduit was born out of a drive for excellence and a passion for improving revenue cycle management (RCM) for healthcare organizations and the patients they serve. To achieve our goal, we need you! Employees are the cornerstone of our success. As one of the nation's leading RCM solutions companies, we partner with hospital and physician practices in 48 states to provide excellent and compassionate patient engagement. We focus on the payments so our clients can focus on their patients, by living our core values: Integrity, Teamwork, Continuous Improvement, Client-Focused, and being Results-Oriented. You can find out more about Meduit at www.meduitrcm.com.

Meduit is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, military status, genetic information, sexual orientation, marital status, domestic violence victim status or status as a protected veteran or any other federal, state, or local protected class.

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Equal Opportunity Employer

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