Insurance Follow Up Representative

MultiCare Health System; Tacoma (WA); Vor Ort; USD 30.000 - 43.000; Vollzeit

Benefits dieser Stelle

Competitive benefits

PTO

Employee Assistance Program

Tuition assistance

Zusammenfassung

MultiCare Health System is seeking an Insurance Follow-Up Specialist to assure accurate billing and timely reimbursement. You will contact insurers to secure payments, manage follow-up and appeals, and act as a key liaison among patients, payers, and care teams.

The role requires discretion, strong customer service, and knowledge of billing requirements. This full-time position offers day shifts and a path for professional growth within a supportive community.

Qualifikationen

• Two years post high school education or AA degree preferred.
• Related health care or insurance industry experience.
• Knowledge of Federal and State billing requirements preferred.
• Minimum two years patient accounting experience preferred.

Aufgaben

• Contact the appropriate insurance company to secure and expedite payments.
• Perform follow-up and appeals resolution processes.
• Act as a functional leader or reference source within the team.
• Serve as communication link between MultiCare, patients, insurers and providers.

Kenntnisse

Customer service

Communication

Ausbildung

Two years post high school education or AA degree preferred

Bachelor’s degree in Finance or Business Administration may substitute for experience

Jobbeschreibung

Join a team that shares your calling At MultiCare, you're more than just a job title - you're part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you'll find a place to grow, do meaningful work and build a career you love in a community that feels like home.

FTE: 1.0, Shift: Day, Schedule: Monday - Friday

Position Summary

The Insurance Follow-Up Specialist contributes to the financial viability of the organization by assuring that accounts have been properly billed and reimbursed. Responsibilities include contacting the appropriate insurance company to secure and expedite payments through the follow-up and appeals resolution processes, and acting as a functional leader or reference source. This position requires discretion and good judgment in decision-making and representation of MultiCare. Work situations are varied and require extensive insurance billing, follow-up and appeal knowledge, and strong customer service skills. This position provides the link in communication between MultiCare and the patient, insurance companies/third party payers and the provider of service or departmental staff. The Insurance Follow-Up Specialist performs these functions at a complex level of implementation, analysis and resolution.

Requirements

• Two years post high school education or AA degree preferred
• Related health care or insurance industry experience
• Knowledge of Federal and State billing requirements preferred
• Minimum two (2) years patient accounting experience preferred
• May substitute bachelors degree in Finance or Business Administration for experience

Why MultiCare?

• Rooted in the local community
• Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years.
• Growth and education
• Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you.
• Well-being and support
• Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life.
• Living our values
• Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other.
• Belonging for all
• Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued.
• Pacific Northwest lifestyle
• Work and live where natural beauty, adventure and strong community connections are part of everyday life.

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $21.68 - $31.20 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant's years of experience align.

Associated benefit information can be viewed here .