Insurance Follow Up Representative

Rehab Medical; Shirley (MA); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

HSA incentives

401(k) match

Tuition reimbursement

Headquarters training

Mentorship onboarding

Employee recognition

Leadership development

Employee assistance

Job summary

Rehab Medical in Indianapolis, IN is seeking an Insurance Authorization Representative to join our team. You will handle insurance verification and pre-authorization, while updating records and ensuring timely processing of claims with care and professionalism.

We value clear communication, confidentiality, and the ability to work independently to meet daily targets. This role offers a structured onboarding and growth opportunities within Rehab Medical.

Qualifications

• High School Diploma is required.
• Excellent verbal and written communication skills.
• Ability to maintain confidentiality.
• Ability to work independently and stay organized.

Responsibilities

• Meet daily production requirements.
• Update accounts as they are worked.
• Provide excellent customer service with professionalism and empathy.
• Update patient information in databases.
• Track information and complete reports as required.
• Comply with all aspects of compliance.

Education

High School Diploma

Job description

Job description

Title: Insurance Follow Up Representative

Job Category: Insurance

Requisition Number: INSUR001885

Job Type: Full-Time

Location: Indianapolis, IN, 46240, United States

Description Jumpstart your career at Rehab Medical, one of the nations leading providers of custom advanced medical equipment and a winner of multiple awards! Headquartered in Indianapolis, Rehab Medical is looking for driven, positive individuals who are ready to grow with us. Join our team and become part of a company that values your impact and development as much as the lives we improve every day. As we continue to expand our reach, were looking to add individuals embodying our core values, making a positive impact on the lives of others, and driving continuous personal and professional growth to our dynamic Rehab Medical team. Whether youre supporting patients, working with teammates, or building your career, every day brings an opportunity to make a meaningful impact.

Why You Should Apply

• We offer health, dental, and vision benefits plus HSA incentives401 (k) match with personal finance seminars and one-on-one assistance
• Tuition Reimbursement
• Training and Orientation at our Headquarters in Indianapolis
• Mentorship Onboarding Program
• Employee Recognition Program
• Leadership Development Program
• Health and well-being initiatives through our Employee Assistance Program
• For prompt communication, we encourage applicants to opt into texting during the application process.

The Position

We are looking for an Insurance Authorization Representative to join our team!

Education and Experience

High School Diploma required

Overview

The Insurance Authorization Representative will report to the Pre-Authorization Manager and will be responsible for working a set number of claims each day. Claim type may vary from verification to pre-authorization. Below are some key functions and skills for this opportunity:

Key Functions

• Meet daily production requirements.
• Ensure accounts are updated and noted as they are worked.
• Provide excellent customer service with professionalism and empathy.
• Updates and maintains patient information in databases.
• Tracks information and complete reports when required.
• Comply with all aspects of compliance.

Job Knowledge and Requirements

• Basic computer skills including but not limited to data entry, email, and internet
• Ability to communicate telephonically
• Ability to maintain confidentiality
• Excellent verbal and written communication skills
• Ability to work independently, be detail oriented and organized
• Ability to meet multiple competing deadlines
• Excellent customer service skills

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.