Insurance Follow UP Representative

Rehab Medical; Markleville (IN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

401(k) match

Tuition reimbursement

Training program

Mentorship program

Recognition program

Leadership program

Employee assistance

Job summary

Rehab Medical in Indianapolis, IN is seeking an Insurance Authorization Representative to join our team. You will handle daily claims work from verification to pre-authorization, ensuring accuracy and timely processing.

The role emphasizes excellent communication, data integrity, and high standards of confidentiality while supporting patients and teammates.

We offer comprehensive benefits, tuition reimbursement, and professional development opportunities at Rehab Medical.

Qualifications

• Must have a high school diploma.
• Strong customer service skills.
• Ability to handle multiple deadlines.
• Strong confidentiality practices.

Responsibilities

• Meet daily production requirements.
• Ensure accounts are updated and noted as they are worked.
• Provide excellent customer service with professionalism and empathy.
• Update and maintain patient information in databases.
• Track information and complete reports when required.
• Comply with all aspects of compliance.

Skills

Data entry

Email

Internet

Phone

Confidentiality

Verbal comms

Written comms

Independent work

Attention to detail

Deadlines

Customer service

Education

High School Diploma

Job description

Job description

Title: Insurance Follow Up Representative

Job Category: Insurance

Requisition Number: INSUR001885

Job Type: Full-Time

Location: Indianapolis, IN, 46240, United States

Description Jumpstart your career at Rehab Medical, one of the nations leading providers of custom advanced medical equipment and a winner of multiple awards! Headquartered in Indianapolis, Rehab Medical is looking for driven, positive individuals who are ready to grow with us. Join our team and become part of a company that values your impact and development as much as the lives we improve every day. As we continue to expand our reach, were looking to add individuals embodying our core values, making a positive impact on the lives of others, and driving continuous personal and professional growth to our dynamic Rehab Medical team. Whether youre supporting patients, working with teammates, or building your career, every day brings an opportunity to make a meaningful impact.

Why You Should Apply

• We offer health, dental, and vision benefits plus HSA incentives401 (k) match with personal finance seminars and one-on-one assistance
• Tuition Reimbursement
• Training and Orientation at our Headquarters in Indianapolis
• Mentorship Onboarding Program
• Employee Recognition Program
• Leadership Development Program
• Health and well-being initiatives through our Employee Assistance Program
• For prompt communication, we encourage applicants to opt into texting during the application process.

The Position

We are looking for an Insurance Authorization Representative to join our team!

Education and Experience

High School Diploma required

Overview

The Insurance Authorization Representative will report to the Pre-Authorization Manager and will be responsible for working a set number of claims each day. Claim type may vary from verification to pre-authorization. Below are some key functions and skills for this opportunity:

Key Functions

• Meet daily production requirements.
• Ensure accounts are updated and noted as they are worked.
• Provide excellent customer service with professionalism and empathy.
• Updates and maintains patient information in databases.
• Tracks information and complete reports when required.
• Comply with all aspects of compliance.

Job Knowledge and Requirements

• Basic computer skills including but not limited to data entry, email, and internet
• Ability to communicate telephonically
• Ability to maintain confidentiality
• Excellent verbal and written communication skills
• Ability to work independently, be detail oriented and organized
• Ability to meet multiple competing deadlines
• Excellent customer service skills

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.