Insurance Follow Up Rep

CHI; Chattanooga (TN); Remote; USD 10,000 - 60,000; Full time

Job summary

A leading healthcare provider is seeking an Insurance Follow Up Rep to manage unpaid insurance accounts, ensuring appropriate reimbursements. The role involves maintaining relationships with stakeholders and adhering to regulations. A remote work option is available, along with comprehensive benefits.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

PTO

Tuition Assistance

Retirement Plans

Wellness Programs

Qualifications

• Knowledge of insurance follow-up processes and medical terminology.
• Two years of revenue cycle or related experience preferred.

Responsibilities

• Follow-up with insurance payers to resolve unpaid accounts.
• Document all activities and maintain confidentiality of records.
• Identify trends in denials and report to supervisory staff.

Skills

Customer Service

Attention to Detail

Confidentiality

Education

High School Diploma or GED

Post-high school education in medical billing

Job description

Join to apply for the Insurance Follow Up Rep role at CHI.

Responsibilities and Expectations

• Follow-up with insurance payers to research and resolve unpaid insurance accounts receivable; make necessary corrections in the practice management system to ensure appropriate reimbursement is received for all FMG providers.
• Identify potential trends in denials/reimbursement by payer, type, denial reason, or coding issue, and report to supervisory staff for escalation.
• Document all activities and findings in accordance with established policies and procedures; ensure the integrity of all account documentation; maintain confidentiality of medical records.
• Maintain current knowledge of internal, industry, and government regulations relevant to the role.
• Establish and maintain professional and effective relationships with peers and stakeholders.

Qualifications

Minimum Qualifications:

• High School Diploma or GED
• Knowledge of insurance follow-up processes, clinic operations, medical insurance, payer contracts, basic medical terminology, and regulatory requirements
• Excellent customer service skills, attention to detail, and confidentiality

Preferred Qualifications:

• Two years of revenue cycle or related experience
• Post-high school education in medical billing or related field

Additional Information

Remote work option available.

Benefits include health/dental/vision insurance, PTO, tuition assistance, retirement plans, wellness programs, and more.

Compensation

$15.49 - $21.30 per hour