Insurance & Financial Services Account Rep — Growth & Coaching

Tim Grommersch State Farm; Memphis (TN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

One On One Coaching

Opportunity for advancement

Paid time off

Profit sharing

Training & development

Bonus based on performance

Competitive salary

Job summary

Tim Grommersch State Farm is seeking an Account Representative to support daily operations and help grow the agency through meaningful customer relations. You will act as a liaison between customer needs and agency departments, marketing relevant products and services to improve customers' lives.

The role emphasizes developing leads, building relationships, and delivering prompt service to ensure customer satisfaction and retention.

Qualifications

• Experience in sales (outside or inside) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products based on customer needs.
• Written and verbal communication skills required.
• Dedicated to customer service and able to relate to customers.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationship management

Communication skills

Customer service oriented

Account management

Anticipate customer needs

Job description

Tim Grommersch State Farm is seeking an Account Representative to support daily operations and help grow the agency through meaningful customer relations. You will act as a liaison between customer needs and agency departments, marketing relevant products and services to improve customers' lives.

The role emphasizes developing leads, building relationships, and delivering prompt service to ensure customer satisfaction and retention.