Insurance Eligibility Specialist - Verifications & QA

White River Health System Inc; Batesville (AR); On-site; USD 32,000 - 48,000; Full time

Job summary

White River Health System Inc. in Batesville, AR is seeking an Eligibility Verification Specialist to verify insurance coverage for provider clinics using EHR systems, insurance portals, and phone outreach. The role supports accurate eligibility data and QA across the billing process.

The EV Specialist will verify referrals in the EMR, collaborate with clinic staff, and fulfill compliance responsibilities while performing additional duties as assigned.

Qualifications

• High School Diploma or GED.
• Minimum of one year of related experience and customer service experience.
• Proficiency in MS Office (Excel, Word).
• Experience with medical billing processes or healthcare practice preferred.
• Strong multitasking and organizational abilities.

Responsibilities

• Process insurance eligibility verification via EHR, portals, and phone.
• Verify referral information is accurately entered into the EMR.
• Collaborate with team to achieve department goals.
• Maintain compliance responsibilities and perform other duties as assigned.

Skills

Interpersonal skills

Communication

Team player

Customer service

Problem solving

Education

High School Diploma or GED

Tools

MS Office (Excel, Word)

EMR software

Job description

White River Health System Inc. in Batesville, AR is seeking an Eligibility Verification Specialist to verify insurance coverage for provider clinics using EHR systems, insurance portals, and phone outreach. The role supports accurate eligibility data and QA across the billing process.

The EV Specialist will verify referrals in the EMR, collaborate with clinic staff, and fulfill compliance responsibilities while performing additional duties as assigned.