Insurance Eligibility & Billing Specialist - Patient Focused

Mayfield Clinic, Inc.; Cincinnati (OH); On-site; USD 42,000 - 56,000; Full time

Job summary

Mayfield Clinic, Inc. is seeking an Insurance Benefits Verification Specialist to join the Revenue Cycle Management team. The role focuses on verifying insurance eligibility and benefits, estimating costs, and handling patient account follow-up.

The ideal candidate has healthcare administration/RCM experience and strong communication skills. The position requires attention to detail, the ability to learn quickly, and a collaborative mindset to support a dynamic healthcare environment in

Qualifications

• High School Diploma required.
• Two years of experience in healthcare administration/revenue cycle.
• CRCR Certification preferred.

Responsibilities

• Execute actions on patient account details, including insurance eligibility and benefits verification.
• Perform cost estimation and pre-collect on scheduled services.
• Register new patients and prepare payment plans.
• Pursue payment and resolve questions in a timely, professional manner.
• Maintain accurate posting of patient payments and update the practice management system.

Skills

Customer service

Empathy

Problem-solving

Multi-tasking

Communication

Stress management

Diplomacy

Team oriented

Software proficiency

Independent work

Education

High School Diploma

2 years healthcare admin/RCM

CRCR Certification (preferred)

Job description

Mayfield Clinic, Inc. is seeking an Insurance Benefits Verification Specialist to join the Revenue Cycle Management team. The role focuses on verifying insurance eligibility and benefits, estimating costs, and handling patient account follow-up.

The ideal candidate has healthcare administration/RCM experience and strong communication skills. The position requires attention to detail, the ability to learn quickly, and a collaborative mindset to support a dynamic healthcare environment in