Healthcare Insurance Eligibility & Billing Specialist

Mayfield Brain & Spine; Cincinnati (OH); On-site; USD 42,000 - 62,000; Full time

Job summary

Mayfield Clinic seeks an insurance verification specialist to join the Revenue Cycle Management team. The role focuses on patient registration, eligibility checks, and cost estimation while handling patient inquiries with care.

Ideal candidates have healthcare administration or revenue cycle experience, strong communication, and the ability to manage multiple tasks in a fast-paced setting, collaborating with office staff and other teams to ensure timely reimbursement.

Qualifications

• High School Diploma required.
• Two years of healthcare administration/revenue cycle experience.
• CRCR Certification preferred.

Responsibilities

• Execute actions on patient account details, including eligibility verification and benefits verification.
• Prepare cost estimates and pre-collect on scheduled services; register new patients.
• Perform follow-up tasks and communicate with patients and staff to pursue payment.
• Post payments accurately and update the practice management system as required.
• Research refunds and respond to inquiries about bills, charges, and claims.

Skills

Customer service

Empathy

Problem solving

Multitasking

Communication

Composure under stress

Diplomacy

Team oriented

Computer proficiency

Independent work

Education

High School Diploma

CRCR Certification

Job description

Mayfield Clinic seeks an insurance verification specialist to join the Revenue Cycle Management team. The role focuses on patient registration, eligibility checks, and cost estimation while handling patient inquiries with care.

Ideal candidates have healthcare administration or revenue cycle experience, strong communication, and the ability to manage multiple tasks in a fast-paced setting, collaborating with office staff and other teams to ensure timely reimbursement.