Insurance CX Manager | Flexible Hours + Commission

State Farm Agent; Austin (TX); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Hourly pay plus commission/bonus

Flexible hours

Auto, home, and life insurance coverage

Retirement planning support

Job summary

State Farm Agent in South Austin, Texas, is seeking a Customer Service Manager to enhance customer relationships and deliver outstanding service. This role offers excellent income and growth opportunities, along with flexible hours.

The ideal candidate is people-oriented, possesses strong organizational skills, and is dedicated to providing exceptional customer service. A bilingual preference exists, and obtaining relevant insurance licenses is essential for this role.

Qualifications

• Must be able to establish customer relationships and follow up.
• Provide prompt, accurate, and friendly customer service.
• Maintain a strong work ethic and total commitment to success.

Responsibilities

• Establish customer relationships and follow up.
• Provide prompt, accurate, and friendly customer service.
• Maintain a strong work ethic and total commitment.

Skills

People-oriented

Organizational skills

Detail oriented

Dedicated to customer service

Ability to multi-task

Ability to relate effectively to customers

Bilingual – Spanish preferred

Education

Property and Casualty license (must be able to obtain)

Life and Health license (must be able to obtain)

Job description

State Farm Agent in South Austin, Texas, is seeking a Customer Service Manager to enhance customer relationships and deliver outstanding service. This role offers excellent income and growth opportunities, along with flexible hours.

The ideal candidate is people-oriented, possesses strong organizational skills, and is dedicated to providing exceptional customer service. A bilingual preference exists, and obtaining relevant insurance licenses is essential for this role.