Insurance Customer Success Specialist

Mia Ingram Agency, State Farm; New Orleans (LA); On-site; USD 34,000 - 86,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Growth potential

Commission/bonus

Job summary

Mia Ingram Agency, State Farm in New Orleans is seeking a Customer Service Representative to join their agent team. You will engage customers through value-based conversations, explain insurance options, and help clients manage risks while supporting business growth.

The role offers salary plus commission/bonus, health benefits, paid time off, and growth opportunities within the agency. Current Property and Casualty license required; Life and Health licenses obtainable.

Qualifications

• Sales experience preferred
• Excellent communication skills, written, verbal and listening
• Licensed Property and Casualty insurance agent (current)
• Life and Health license to obtain
• Self-motivated and able to meet marketing goals

Responsibilities

• Provide prompt, accurate, and friendly customer service.
• Educate customers about insurance options using a needs-based review process.
• Work with the agent to establish and meet marketing goals.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Skills

Sales experience

Excellent communication skills

Self-motivated

Ability to present to customers

Education

Property and Casualty license (current)

Life and Health license (to obtain)

Job description

Mia Ingram Agency, State Farm in New Orleans is seeking a Customer Service Representative to join their agent team. You will engage customers through value-based conversations, explain insurance options, and help clients manage risks while supporting business growth.

The role offers salary plus commission/bonus, health benefits, paid time off, and growth opportunities within the agency. Current Property and Casualty license required; Life and Health licenses obtainable.