Customer Experience Specialist - Flexible Schedule & Growth

Damon Coates - State Farm Agent; Westminster (CO); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus

Flexible schedule

Health insurance

PTO

Training & development

Advancement opportunities

Job summary

Damon Coates - State Farm Agent is seeking a Customer Service Representative to join the team in Westminster, CO. You will deliver exceptional customer experiences by assisting policyholders and coordinating with the agency team to meet community needs.

The role emphasizes accurate record-keeping, proactive communication, and a growth-oriented environment with opportunities for advancement within a supportive State Farm network.

Qualifications

• Excellent communication and interpersonal skills.
• Patience and empathy when assisting customers.
• Ability to multitask and stay organized.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail-oriented

Multitasking

Job description

Damon Coates - State Farm Agent is seeking a Customer Service Representative to join the team in Westminster, CO. You will deliver exceptional customer experiences by assisting policyholders and coordinating with the agency team to meet community needs.

The role emphasizes accurate record-keeping, proactive communication, and a growth-oriented environment with opportunities for advancement within a supportive State Farm network.